Capability Assurance and Compliance Manager

**Primary Location** ==================== VIC - Melbourne - 655 Collins St **Job Description Summary** =========================== New exciting opportunity to work within our Defence Division **About the Role** ================== We have a role available for a **Capability Assurance & Compliance Manager** in our Defence division. This is a permanent full-time position based in Melbourne, Darwin or Adelaide. **About us** Service Stream is an equal opportunity ASX-listed business that develops and operates Australia's essential services networks across telecommunications, utilities, transport, defence, and social infrastructure industries - _we keep communities connected._ Your next role comes with these perks: * _Flexible working_ - all flexibility requests are genuinely considered. This position offers hybrid working. * _Career development_ – we offer growth opportunities and support internal mobility. Employees have access to skill enhancement through cross-training among service teams, as well as participation in mentoring and leadership development programs.  * _Access_ \- discounts for hundreds of businesses such as Woolworths, Air BNB, The Iconic, JB HI-FI, Dan Murphys, Bupa Health Care, and Specsavers. We also offer access to novated leasing and a share matching program. * _Paid leave_ \- parental, cultural, community service, defence, study, corporate volunteering and purchased leave available. * _Culture_ – we are dedicated to fostering a workplace environment that values diversity and inclusion, and meaningful recognition. **About the Role** * Own end‑to‑end delivery of the 3rd‑party audit program and ensure audits are completed on time. * Keep the schedule aligned with contract requirements and Defence priorities. * Ensure all service lines, sites, documentation, systems, and personnel are audit‑ready. * Serve as the main point of contact for external auditors. * Track non‑conformances, CARs, and corrective actions through to closure. * Confirm audit outcomes demonstrate compliance with contractual and procedural requirements. * Deliver regular program updates, including monthly auditor and customer meetings. * Share annual schedules, notifications, and reporting expectations with stakeholders. * Arrange SME participation for desktop and onsite audits. * Provide objective evidence to third‑party auditors. * Consolidate feedback, manage responses, and oversee systemic issue resolution. * Ensure adequate resourcing to support successful audit delivery. **About You** Our ideal candidate will have: * Internal auditing experience with demonstrated interaction with third‑party auditors. * Facilities maintenance background with a minimum of 5 years’ experience. * Lead Auditor certification. * Time‑management capability across concurrent projects. * Strong communication skills with internal and external stakeholders. * Leadership and coordination of audit programs. * Stakeholder engagement to ensure timely audit outcomes with clear actions. You must be an Australian Citizen and able to obtain and maintain a Defence Security Clearance. **How to apply** Please submit your interest with the apply button where you will be directed to create a profile on our system. We celebrate diversity at Service Stream and welcome applications from people who identify as Aboriginal and/or Torres Strait Islander, people with a disability or neurodivergence, and those from LGBTIQA+, Veteran or other diverse groups. Applications are unable to be accepted via email. If you require any reasonable adjustments to the recruitment process, please email [email protected]. **Department** ============== Administration **How to Apply** ================ If this sounds like you apply now to the Service Stream Recruitment Team via the online application button.