Carescout Operations Administrative Intern – Summer 2027
genworth north america
📍 Remote🌐 Remote💰 $19–$20/hr🕐 1mo ago🔗 workday
Job Description
Join us on a mission to simplify and dignify the aging experience. We are the children, siblings, neighbors, and friends of those navigating the fragmented and confusing system of long-term care. Our team is ferociously curious and relentless in our pursuit of a better system – and we are deeply committed to a sense of belonging for all, in all phases of life.
We’re creating a new experience for care seekers and their families, bringing together long-term care options, non-healthcare resources, education, and human support into one place. We work hard, we have fun, we care about each other, and we share the mission. If this sounds like a place where you could thrive, join us!
CareScout is a wholly owned subsidiary of Genworth Financial, Inc, a Fortune 1000 provider of products, services and solutions that help families address the financial challenges of aging.
**Position Title**
CareScout Operations Administrative Intern – Summer 2027
**Position Location**
This position is available to remote applicants residing in states/locations under Eastern or Central Standard Time: Alabama, Arkansas, Connecticut, Delaware, Florida, Georgia, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Nebraska, New Hampshire, New Jersey, New York, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Virginia, Washington DC, Vermont, West Virginia or Wisconsin.
**Your Role**
At CareScout, we welcome your technical skills and visionary thinking as an administrative intern. You will be supporting the Field Team Network by assisting with administrative duties.
**What You Will Be Doing**
* Performing administrative tasks such as email communications, contacting Field Team Partners when information/documentation is needed, taking meetings note or organizing document storage
* Reviewing current processes, including live observation, for purposes of improving processes; includes updates of documentation
* May participate in time studies, including shadowing of team members to document tasks and time spent
* May perform quality review of calls or transactions to support excellence in customer service
* Other projects/tasks to support the business that align with skill or desired growth of the applicant
**Must Have/What You Bring**
* Currently pursuing a Bachelor’s Degree
* Ability to work up to 40 hours per week during the summer
* Proficient in Microsoft Office and Excel, able to work with multiple monitors.
* Clear, professional communication, both written and verbal
* Reliable, energetic, detail and goal oriented, able to follow instructions
**Why Work at CareScout**
* We have a real impact on the lives of the people we serve
* We work on challenging and rewarding projects
* We give back to the communities where we live
National Range: $19.00-$20.00/hour
Disclaimer: This role is aligned to a national market-based pay range. Actual compensation will vary based on geographic location, experience, skills, and other job-related factors. In addition to base salary, this role is eligible to participate in a bonus incentive plan. Incentive compensation is based on individual and company performance and is not guaranteed.
This role is not eligible for employment visa sponsorship.