Cash and Trade Processing Analyst 2

The Cash & Trade Proc Assoc Analyst 2 is an entry level role responsible for assisting the function with any projects and initiatives related to cash management in coordination with the Transaction Services team. You'll learn the ins-and-outs of treasury solutions and gain hands-on experience supporting the products that keep global commerce moving. This role is perfect for a detail-oriented problem-solver who is eager to learn and grow in a fast-paced environment. **Responsibilities:** * Assist with setting up accounts for our global clients, including cash concentration structures, account pricing, and target balance accounts. * Process client requests for new accounts and other services. * Help investigate and find solutions for operational issues, system errors, and client inquiries. * Research, identify, and recommend technology capabilities that enable the reduction of client inquiries and manual touchpoints. * Work closely with our partners in Technology, Product, and Client Service to ensure our clients receive the best possible support. * Participate in system testing, operational readiness activities, and other projects to help us improve our processes. * Learn about operational risk and help the team maintain strong controls and procedures. * Assist in preparing communications and reports for team members and leadership. **Qualifications:** * A strong interest in finance, banking operations, or treasury services. * 0-2 years of experience in a related role. Relevant internships are a plus. * Excellent problem-solving skills and a keen eye for detail. * Strong communication skills and the ability to work well in a team. * A proactive and eager-to-learn attitude. * The ability to handle multiple tasks and prioritize effectively in a busy environment. * Comfortable using new software and systems, with a proficient understanding of emerging technologies. * Ability to work in a hybrid model and be in the office on team days. **Education:** * Bachelor’s/University degree * Fluent in English **Work Schedule** * This role follows a Monday-Friday, 9 AM to 6:00 PM EST schedule to support our global operations. * Flexibility on hours is required. This will include working the occasional evening shift from 12 PM EST to 9 PM EST to cover employee absences. * Occasional weekend availability (approximately 3-4 times a year) is required for product launches or major system updates. This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required. \------------------------------------------------------ **Job Family Group:** --------------------- Operations - Transaction Services \------------------------------------------------------ **Job Family:** --------------- Cash Management \------------------------------------------------------ **Time Type:** -------------- Full time \------------------------------------------------------ **Most Relevant Skills** ------------------------ Please see the requirements listed above. \------------------------------------------------------ **Other Relevant Skills** ------------------------- For complementary skills, please see above and/or contact the recruiter. \------------------------------------------------------ _Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law._ _If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review_ _[Accessibility at Citi](https://www.citigroup.com/citi/accessibility/application-accessibility.htm)._ _View Citi’s [EEO Policy Statement](https://www.citigroup.com/global/eeo-aa-policy) and the [Know Your Rights](https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf) poster._