Cashier F&b

REQ12531 Cashier, F&B (Open) **POSITION SUMMARY:** The Cashier, F&B is responsible for providing professional, prompt and efficient service assistance to the assigned Outlet’s monetary transactions as well as preparing and maintaining money bags and floats. **PRIMARY RESPONSIBILITIES:** * Assumes responsibility of the assigned Outlet’s POS * F&B Server handling cashier * Assists in waiter, bartender, host or steward tasks if requested by the Outlet Supervisor * Performs monetary transactions including but not limited to cash and credit cards * Ensures all transactions are performed in a timely and accurate manner including communicating shift hand-over issues and completing shift-end balances * Ensures all paperwork is presented and organized in an audible manner * Prepares equipment, station, stock, float, floor prior and after service * Anticipates guests need and strives to exceed their expectations by following guidelines given by Management * Holds a thorough knowledge of the casino and hotel layout in order to ensure that guest queries can be answered or referred promptly * Ensures high standards of personal presentation and grooming * Attends training sessions and meetings when required * Ensures all duties are performed in strict compliance with relevant policies and procedures of City of Dream Mediterranean * Maintains positive relations with other staff and departments * Participates in training and other activities to facilitate high team performance * Adheres to all Company policies and procedures * Reports accidents, injuries and unsafe work conditions to supervisors * Carries out any other reasonable duties and responsibilities as assigned by superiors due to business requirements **KEY PERFORMANCE INDICATORS:** * Positive Customer feedback * Billing accuracy * Good knowledge of products and services * Continuous progress of Technical skills **QUALIFICATIONS:** **Experience** * Minimum 1 year of previous customer service and cash handling experience preferably within the Hospitality industry **Education** * High School diploma * Qualifications related to the Hospitality Industry is an advantage **Skills** * Knowledge of POS systems is an advantage * Excellent interpersonal and customer service skills * Time management and organizational skills * Excellent command of English, Greek and other languages highly regarded      **PERSONAL COMPETENCIES:** * Achieves agreed objectives and accepts accountability for results * Displays a high commitment to delivering results * Communicates effectively * Displays the highest level of integrity * Ability to maintain discretion * Self-motivated * Approachable