Change Communications Lead in Global Team E-Invoicing

**Job Description:** **Change Communications Lead in Global Team, E-invoicing (f/m/x)** in Mars Global Service Finance Operations Department Location: Warsaw Hybrid working **\* Fully virtual recruitment experience \*** _We're looking for an experienced **Change Communications Lead** to independently drive change communications for a major global finance e-invoicing transformation programme. This role will shape and deliver the end-to-end change communications strategy, supporting stakeholders across Suppliers, Customers, Segment Operations and MGS (Mars Global Services) teams. The successful candidate will develop a clear, coordinated communications, change and training approach that enables readiness, implementation, adoption and business continuity throughout the programme._ **What would be your key responsibilities?** * Developing and executing the end-to-end change and communications strategy to support programme readiness, implementation, adoption, and business continuity. * Conducting stakeholder and audience impact assessments and translating insights into targeted communication and training plans. * Creating clear, engaging, and audience-specific communications that explain complex programme, process, and system changes. * Defining and maintaining a consistent narrative for the e-invoicing transformation, aligned with broader MGS and MGS Finance strategic messaging. * Preparing leadership communications, programme updates, and key stakeholder materials to ensure ongoing engagement and alignment. * Building strong relationships across the programme, including PMO, project leads, Segment and MGS stakeholders, and Corporate Affairs teams. * Acting as the primary point of contact for all change and communications activities related to the programme. * Supporting end-user adoption through targeted communications, engagement activities, and feedback mechanisms. * Monitoring communication effectiveness and stakeholder engagement, providing regular insights, reporting, and recommendations to programme leadership **What are we looking for?** * 5+ years of experience in managing change and communications for multiple, complex operational transformation programmes * Strong expertise in change impact assessments, stakeholder mapping and communication planning, with the ability to work independently within a project team. * Stakeholder management and relationship-building skills, with the confidence to engage and influence at all levels of the organization. * Ability to translate complex programme, process and system changes into clear, relevant and engaging messages for different audiences. * Experience creating effective multi-channel communications, including emails, SharePoint sites, videos and other digital content. * Proactive, curious and solutions-oriented mindset. * Resilient and comfortable navigating ambiguity, complexity and evolving project priorities. * Strong organizational and planning skills, with the ability to manage multiple workstreams and deadlines. * Fluent English, both written and spoken. **Nice to have:** * Experience leading communications and managing change for finance, technology, process transformation programmes within a complex global organization. * Experience with e-invoicing or finance transformation initiatives. * Experience working across global teams and multiple regions. **What can you expect from Mars?** * Permanent contract of employment as from the start. * Attractive financial conditions including Bonuses. * We will also look after your safety and well-being by offering you rich benefits package including life insurance, Employee Assistance Program fully covered by Mars, and private medical care, MultiBenefit Program and lunch card. * Extra savings scheme to support You in long perspective. * Support in career building through personalized development plan. * On-line shop with attractive discounts on our products that Your family and friend are going to love. * Possibility to participate in volunteering initiatives during working hours. * A modern and pet friendly office in the City Center (Zlote Tarasy building). **Apply now and upload you profile in English** #KC1