Chc Digital Lead Asea

* **Position: Digital Lead ASEA** * **Reporting to: CHC Digital AMEA Head • CHC Digital** * **Location: Singapore** * **Alternative Location: Ho Chi Minh, Vietnam** Opella is the self-care challenger with the purest and third-largest portfolio in the Over-The-Counter (OTC) & Vitamins, Minerals & Supplements (VMS) market globally.​ Our mission: to bring health in people’s hands by making self-care as simple as it should be for over half a billion consumers worldwide.​ At the core of this mission is our 100+ loved brands, our 11,000-strong global team, our 13 best-in-class manufacturing sites and four specialized science and innovation development centers. ​ Headquartered in France, Opella is the proud maker of many of the world’s most loved brands, including Allegra, Buscopan, Doliprane, Dulcolax, Enterogermina, Essentiale and Mucosolvan.​ B Corp certified in multiple markets, we are active players in the journey towards healthier people and planet.​ Find out more about our mission to bring health in your hands at [www.opella.com.](http://www.opella.com) **Business Partnering** * Be a proactive member of the AMEA Digital Leadership Team and Zone Business Leadership Team; engage with local Council members and key stakeholders (including GMs & M&S Heads), acting as the market representative of the Digital function * Develop a forward-looking vision of the Zone Digital strategy and roadmap, aligned with global and regional strategies * Manage business satisfaction and proactively propose innovative digital solutions to support Zone business needs * Liaise with the global digital organization and act as the voice of global digital in the zone * Partner closely with fellow digital leadership team members **Global Roadmap Management** * Ensure continuity of digital solutions and services through appropriate resource allocation in collaboration with other Digital teams * Act as an active contributor to Product delivery teams, providing market-specific business insights and supporting Product Managers/Product Owners in planning product releases * Ensure relevance of the digital project portfolio in line with Zone priorities * Assess financial implications of digital programs within the Zone **IT Infrastructure and Operations Management** * Oversee zonal IT infrastructure, including deployment and maintenance of data centers, networks, hardware, and software to ensure availability, scalability, and reliability * Ensure robust business continuity and disaster recovery plans to minimize downtime and data loss * Oversee digital support services to ensure smooth day-to-day operations across functions (sales, marketing, manufacturing, customer service) **Cybersecurity and Data Privacy (aligned with CISO organization)** * Ensure compliance with local and international data privacy and security regulations (e.g., GDPR, HIPAA) * Implement strong cybersecurity measures (firewalls, encryption, access controls, audits) to protect company data and intellectual property * Identify and mitigate risks related to digital systems, data security, and regulatory compliance **Digital Governance and Compliance** * Develop and enforce zonal digital policies and governance frameworks to ensure consistency and compliance * Conduct internal audits and report key digital metrics to senior management * Manage vendor relationships, contracts, SLAs, and service delivery to align with business objectives **Team Leadership and Talent Management** * Lead, develop, and mentor the zonal digital team, including teams at manufacturing sites * Manage digital budgets, ensuring effective resource allocation and cost control while meeting business needs **Digital and E-Commerce Support** * Lead digital strategy for platforms supporting consumer health products (e.g., mobile apps, e-commerce platforms) * Oversee integration of digital systems with e-commerce platforms and third-party tools to ensure seamless customer experience * Enable effective use of customer data for personalization, marketing, and service improvements **Collaboration with Global Digital and Business Units** * Act as liaison between zonal and global digital teams to align on global initiatives while addressing local needs * Collaborate cross-functionally (science, marketing, sales, supply chain, finance) to drive digital innovation and efficiency * Lead change management efforts to ensure smooth adoption of new systems and processes **Supply Chain and Manufacturing Digital Support** * Ensure digital systems support efficient supply chain operations (sourcing, inventory, distribution) * Oversee implementation of digital solutions supporting manufacturing processes (production planning, quality control, logistics) **Stakeholder Communication and Reporting** * Provide regular updates to zonal and global leadership on digital initiatives, risks, and opportunities * Track and report KPIs related to project delivery, budgets, service levels, and business impact **Local Application Management** * Coordinate zonal digital activities and drive continuous operational improvement * Support convergence of local applications into the strategic product portfolio and manage decommissioning of legacy systems * Report on service delivery and SLAs across industrial and distribution sites * Drive user adoption of new solutions and lead change management at site level * Capture local business requirements and escalate needs to relevant business platforms _Why us?_  At Opella, you will enjoy doing challenging, purposeful work, empowered to develop consumer brands with passion and creativity. This is your chance to grow new skills and be part of a bold, collaborative, and inclusive culture where people can thrive and be at their best every day.  **We Are Challengers.**  We are dedicated to making self-care as simple as it should be. That starts with our culture. We are challengers by nature, and this is how we do things:  **All In Together:** We keep each other honest and have each other's backs.  **Courageous:** We break boundaries and take thoughtful risks with creativity.  **Outcome-Obsessed:** We are personally accountable, driving sustainable impact and results with integrity.  **Radically Simple:** We strive to make things simple for us and simple for consumers, as it should be.  Join us on our mission. Health. In your hands.  [www.opella.com/en/careers](http://www.opella.com/en/careers)