City Insider

Hourly Rate: $31.40 Hourly Wage: $31.40 Job Status: Casual (0-19 / hours per week) **JOB SUMMARY**  Do you want to be part of a team that experiences the excitement and fun of being in the heart of the city each day?  We seek a passionate, friendly, concierge like candidate to work as the company's own tour guide for all owners and guests while assisting the Events - Activities Manager with onsite activities, tastings and socials.    This fast-paced position will offer you the opportunity to engage with all guests helping them explore, taste, socialize, and learn about the city in a fun and enjoyable ways. This role will be instrumental in maximizing our guest's vacation experience. The ideal candidate will be a motivated and creative individual who likes to plan, innovate and collaborate; a person capable of multitasking and juggling many details. This individual should possess impeccable customer service skills and enjoy engaging with travelers from around the world.    * **Where great benefits lead to a life fulfilled.** * Competitive Pay * Professional Counseling & Family Support * Growth and Development Opportunities * **Site Specific Perks** * AAA Four Diamond Resort * Free daily associate meals * Employee breakroom amenities * Complimentary soft drinks, coffee & tea  * Discounts to onsite food outlets  * Complimentary work shoes * Discounted theme park tickets and rental cars  * Community service opportunities  **CORE WORK ACTIVITIES**  * Looks to develop tour content and evaluate guest satisfaction as each tour ends.   * Report accidents, injuries, and unsafe work conditions to supervisor/manager.   * Ensure uniform and personal appearance is clean and professional.   * Protect the privacy and security of guests and coworkers.   * Anticipate and address guests' service needs; assist individuals with disabilities.   * Provide assistance to coworkers, ensuring they understand their tasks.   * Develop and maintain positive working relationships with others.   * Ensure adherence to quality expectations and standards.   * Move over sloping, uneven, or slippery surfaces; move, lift, or carry objects weighing less than or equal to 25 pounds; stand, sit, or walk for an extended period of time.   * Attention to customer service with a professional and pleasant personality.  * Available to work a flexible schedule including evenings, weekends, and holidays.  * Perform other reasonable job duties as requested   **REQUIREMENTS**  * Bold interpersonal skills,    * Understands customer service.    * Prior experience working in a customer service industry.    * Reliable, highly organized, attention to detail, courteous, friendly, professional and amiable.    * Basic computer skills.    * Proficient with Microsoft Windows.    * Eager to learn and take on responsibilities.    * bold communication skills (oral and written).    * Enthusiasm and positive, can-do attitude.    * Interpersonal skills, along with the ability to work with multiple personalities.    * Ability to work independently.  Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.