Claims Management Consultant

**Initial Posting Date:** 08/25/2026 **Application Deadline:** 09/07/2026 **Agency:** Department of Administrative Services **Salary Range:** $6,834 - $10,076 **Position Type:** Employee **Position Title:** Claims Management Consultant (Operations & Policy Analyst 3) **Job Description:** **Claims Management Consultant** ================================ **Operations & Policy Analyst 3** ================================= **Oregon Department of Administrative Services** ================================================ The [Department of Administrative Services](https://www.oregon.gov/das/Pages/index.aspx) (DAS) is the central administrative agency for the State of Oregon, working  to help state agencies operate efficiently and effectively. Within DAS, the [Risk Management](https://www.oregon.gov/das/Risk/Pages/Index.aspx) team plays a vital role in protecting the people, property, and programs of state government. We manage the complex business of government with strategy, foresight, and expertise. We’re looking for a **Claims Management Consultant** to join our team. In this role, you’ll lead efforts to reduce state exposure to liability, resolve tort claims, and advise management on risk. **What You’ll Do:** * Advise and consult on claims, loss control, and risk mitigation strategies. * Analyze sensitive tort claims and lawsuits to determine coverage, liability, and financial exposure. * Investigate complex claims involving bodily injury, personal injury, and property damage. * Negotiate settlements with claimants, attorneys, and third parties. * Collaborate with legal counsel and insurers on litigation strategy and recovery. * Support strategic initiatives, process improvements, and risk management programs across state government. View the [entire job description](https://www.oregon.gov/jobs/Documents/PD-Risk26-OPA3.pdf). **What We Are Looking For** **Minimum Qualifications:** A Bachelor's degree demonstrating the capacity for the required knowledge and skills; AND Four years of professional-level experience in claims management, including the handling of litigated files. OR Any combination of education and experience equivalent to seven years of professional-level experience in claims management and the handling of litigated files. Preference may be given to candidates with this experience in the public sector. **Desired Attributes:** We are looking for candidates who demonstrate: * Experience in claims management, tort law, and risk/insurance principles * Strong analytical skills and sound judgment in high-stakes situations * Effective investigation, negotiation, and conflict resolution abilities * Clear, diplomatic communication, collaboration and consulting skills * Skilled in data analysis, report writing, and decision making * Able to work independently and as part of a team **How to Apply** Ready to join our team? * **External Applicants:** Click “Apply” on the job posting to submit your application. * **Current State of Oregon employees**: Apply via your employee Workday account. **Important Application Requirements:** Submit a resume and cover letter demonstrating how your experience meets the qualifications and desired attributes listed in this posting. Only complete applications received by the deadline will be considered.  **Why DAS?** At DAS, innovation and service excellence start with our people. We support one another as professionals and as individuals, fostering a culture of learning, trust, and collaboration. We believe diversity fuels creativity and better decision-making—and we deeply value the unique strengths and perspectives every team member contributes. Our amazing [benefits](https://www.oregon.gov/jobs/Pages/Benefits.aspx) include:  * **Comprehensive Health Coverage:** Low-cost medical, vision, and dental plans for you and your family. Additional benefits include life insurance, short- and long-term disability, deferred compensation savings plans, and flexible spending accounts for health and childcare.  * **Generous Paid Time Off:** 11 holidays, 3 personal business days, monthly sick leave and vacation leave that increases with years of service.  * **Retirement Benefits:** Membership in [Public Employees Retirement System](https://www.oregon.gov/pers/pages/index.aspx) (PERS)/[Oregon Public Service Retirement Plan](https://www.oregon.gov/pers/mem/pages/eligibility-to-retire-opsrp.aspx#:~:text=If%20you%20are%20an%20active,you%20withdraw%20from%20the%20program.) (OPSRP).  * **Wellness Resources:** Support for work-life balance, health, and overall well-being.  * **Career Development:** Opportunities for professional growth and advancement.  * **Commuting**: Access to [Get There](https://getthereoregon.org/) - Oregon’s carpool matching tool and trip planner.  * **Student Loan Forgiveness:** Potential eligibility for the [Public Service Loan Forgiveness](https://studentaid.gov/manage-loans/forgiveness-cancellation/public-service) (PSLF) program.  * Live, work, and play in [Salem, Oregon](https://traveloregon.com/places-to-go/salem/). * This position is eligible for a primarily hybrid work opportunity. The terms of hybrid work and the work schedule will be discussed and agreed upon with the successful candidate and hiring manager. **Additional Details** * This recruitment is for one permanent, full-time Operations & Policy Analyst 3 position in management service and may be used to fill future vacancies.   * \*The salary listed is the non-PERS qualifying salary range. If the successful candidate is PERS qualifying, the salary range will reflect the additional 6.95%. * Finalists will be subject to a computerized criminal history check including fingerprints. Adverse background data may be grounds for immediate disqualification. * We do not offer visa sponsorship. Within three days of hire, applicants will be required to complete I-9 documentation and confirm authorization to work in the United States. * Veterans’ and Oregon National Guard preference: Eligible Veterans and Oregon National Guard servicemembers (current and former) who meet the qualifications of the position will be awarded candidate preference. For more information, please visit [Veterans Resources.](https://www.oregon.gov/jobs/Pages/Veterans.aspx) * The State of Oregon does not request or require your age, date of birth, attendance or graduation dates from an educational institution during the application process. **Contact Information**  For accommodation requests under the Americans with Disabilities Act (ADA), and application or Job-specific questions, please contact:  * Recruiter: Cassie Graham  * Email: [[email protected]](mailto:[email protected])  * Phone (text friendly): 503-949-6169  **Helpful Links & Resources** [How to Set Job Alerts](https://www.oregon.gov/jobs/Documents/Set%20up%20Job%20Alerts.pdf) | [Workday Applicant FAQ](https://www.oregon.gov/jobs/Documents/Applicant%20FAQ%20-%20revised%20November%202019.pdf) | [What You Need to Know to Get the Job](https://www.oregon.gov/jobs/Pages/support.aspx) [Oregon Job Opportunities Webpage](https://www.oregon.gov/jobs/Pages/index.aspx) | [Classification and Compensation](https://apps.oregon.gov/das/classification-compensation) | [Pay Equity](https://www.oregon.gov/das/hr/pages/equity.aspx) **_The Department of Administrative Services is an Equal Opportunity, Affirmative Action Employer Committed to Workforce Diversity. At the Department of Administrative Services, we embody the value of hiring a workforce representative of the communities we serve, understanding that a diverse workforce revitalizes our state. We value diversity and foster a positive and welcoming environment where all employees can thrive._**