Cleaning & Support Agent - Seasonal

ABOUT US Indie Campers is Europe’s leading road trip provider, offering customers the freedom to explore in well-maintained and fully equipped campervans and RVs. Roadtrip Operations Agents are essential in guaranteeing a perfect customer journey - working behind the scenes to ensure every vehicle is safe, clean, functional, and ready for adventure. THE ROLE The Cleaning & Support Agent is responsible for the full preparation, inspection, and operational readiness of the fleet. This is a hands-on, high-energy, detail-oriented role focused on: • Cleaning & detailing • Fleet preparation & equipment setup • Minor repairs & troubleshooting • Stock & consumables control • Depot organization & logistics support The role sits at the heart of the operation, ensuring vehicles meet Indie Campers’ quality standards and are ready for customer check-in. Given the central role of Back Office in fleet readiness and depot performance, the Back Office Agent serves as the natural second-in-command to the City Lead in daily operational continuity. WHAT WILL YOU WORK ON? • Fleet Preparation & Cleaning: Clean and prepare vehicles, ensuring they meet Indie Campers' standards. Perform post-return inspections and maintain readiness for customer pick-ups. • Stock & Consumables Management: Manage inventory of cleaning supplies and rental extras. Track shipments and report discrepancies. • Logistics & Depot Organization: Move campervans between areas, maintain a well-organised depot, and ensure efficient operation. • Operational Support: Assist with fleet checks, minor repairs, and proactive issue reporting. Collaborate during peak periods for deep cleaning or kit preparation. • On-Demand Support: Help with troubleshooting, cleaning, and fixing operational issues to ensure smooth deliveries. WHO ARE WE LOOKING FOR? • Must have: Experience in cleaning, logistics, warehouse, automotive, hospitality, or operations preferred. • Must have: Strong work ethic, attention to detail, and hands-on mindset. • Must have: Ability to lift, move, and clean vehicles and equipment. • Must have: Comfortable working in fast-paced, physically active environments. • Must have: Good communication skills and willingness to collaborate with Front & Back Office, and Servicing. PHYSICAL AND OPERATIONAL REQUIREMENTS • Must have: Able to perform active physical tasks throughout the shift: standing, walking, bending, lifting, and repetitive motions. • Must have: Comfortable working on their feet for most of the day, moving between cleaning bays, parking areas, and depot work zones. • Must have: Able to lift or carry equipment, cleaning materials, or accessories (up to 15–20 kg). • Must have: Comfortable working indoors and outdoors in varying weather conditions. • Must have: Able to clean, stage, and inspect vehicles, including tasks requiring bending, kneeling, or overhead reach. • Must have: Flexible to work weekends, holidays, and peak-season periods, adapting to volume changes and operational urgencies. THE INDIE COMMITMENT! • Competitive compensation and travel benefits. • Clear progression to RoadTrip Agent or other operational roles. • Training in cleaning standards, detail verification, minor repairs, and operational excellence. • A multicultural, dynamic workplace with a strong team spirit. • A base pay of $23.00 per hour. Are you Ready to Go Indie?