Client Partner

0146 capita customer management

📍 leeds united kingdom🕐 1mo ago🔗 workday

Job Description

To identify opportunities to grow business within existing client account(s). Collaborates with MD/Sales Director, to develop client and/or account-based growth strategies & plans to support the overall Client Group go-to-market (GTM) strategy and targets **Job title:** Client Partner **Job Description:** Grow the value of client account (s), through deepening client relationships and networks to bring new insight to client’s strategic and operational priorities and transformation agenda • Proactively build, prioritise and align account growth plans, supported by win strategies to meet account growth plans and targets; drawing on sales and pre-sales team to support sales execution as appropriate • Lead qualification recommendations, through sales governance, ensuring opportunities & proposals adhere to commercial, operational and architectural standards • Rigorous sales forecasting and management of the sales pipeline (using the full Salesforce capability) to enable accurate data-led sales planning, reporting & performance • Model effective use of account planning and management tools and approaches to drive sales performance and deliver account growth • Works in partnership with Business Development to on-board and ensure a smooth transition of new business into client account management • Works in partnership with clients to identify and crystalise solutions to improve their existing service or address new service requirements • Develops win strategies that maximise profitable growth by engaging (1) new customer & product insight & innovation into retender opportunities, (2) business development, proposition & pre-sales teams to co-create solutions to address new client needs , (3) Transactional Sales team to quote and close sales for standard services • Inspires, motivates a high-performing account management team by modelling and instilling a culture of account-based sales excellence, coaching and performance management • Identifying where the division can bring new value to the client through service innovation and / or new services that meet the client needs **Location:** Leeds , United Kingdom **Time Type:** Full time **Contract Type:** Permanent