Client Services Host - Christchurch

**Management Level** Associate **Job Description & Summary** Kia ora, At PwC, our purpose is clear: to build trust in society and solve important problems. This is a place to keep growing. You’ll learn from the best, take on meaningful challenges, and make a lasting impact for our clients, our communities, and Aotearoa. **Ngā kōrero mō tēnei tūranga / About the role** As part of our Internal Firm Services team in Ōtautahi / Christchurch, you’ll help create a seamless, professional and welcoming experience across our office. This is a varied role where you’ll work across client reception, meeting rooms, events, front of house support and workplace coordination, helping ensure our people, clients and visitors experience a high-quality and well-run environment every day. **Your day-to-day could include:** * Welcoming clients, visitors, contractors and staff with a high standard of customer service * Acting as the first point of contact for office enquiries, calls and day-to-day workplace support * Supporting meeting room bookings, room set-up and reset, and ensuring spaces are presented to an exceptional standard * Coordinating catering requirements, front of house support and barista service for meetings and events * Liaising with IT and Facilities to help resolve room, AV or maintenance issues * Assisting with event and function set-up, pack-down and general coordination * Supporting mail, courier, stationery and other day-to-day workplace needs * Assisting with access processes, workplace set-up changes and general facilities coordination as required * Maintaining checklists, process documents and administrative tasks accurately and professionally * Helping identify opportunities to improve service delivery and workplace experience * Maintaining First Aider and Fire Warden status and supporting workplace safety, emergency procedures and evacuation activities as required **Ngā pūkenga ka kawea mai e koe, ka whakawhanakehia rānei i tēnei tūranga / Skills you will bring or develop in this role** * Professional education or training in hospitality, customer service, business administration, facilities, events, or a related field would be beneficial but is not essential * Additional training in food safety, barista skills, first aid, health and safety, or other workplace-related areas would also be advantageous * Previous experience in a receptionist, hospitality, or similar customer-facing role, ideally within a professional services or corporate environment * A positive attitude and genuine commitment to delivering an exceptional client experience * Highly developed verbal and written communication skills, including a professional and personable phone manner * Strong attention to detail and pride in producing consistently high-quality work * The agility to manage changing priorities and work effectively with multiple stakeholders * Sound judgement, initiative, troubleshooting, and problem-solving skills * Strong teamwork skills, with the ability to collaborate across a range of service areas * Proficiency in Microsoft Word and Excel, along with confidence in learning new systems and processes * Adaptability and openness to change and new ways of working * A proactive approach to personal development, continuous improvement, and learning on the job * Strong alignment with PwC values, particularly reimagining the possible and making a difference If you don’t meet every requirement, we still want to hear from you - your skills and potential may be a great fit. **Ngā āhuatanga hirahira o te mahi ki PwC / Highlights of working at PwC NZ** * **Rewards** - Discretionary bonus opportunities; generous referral bonuses; retail discounts & deals  * **Growth** - Global network; leadership development; A.I. tools and training; formal learning pathways; supportive coaching culture * **Wellbeing** - $250 annual wellbeing allowance; Life & income protection; Sonder/EAP/Headspace; 15 days’ paid sick leave; group-rate health insurance (eligibility applies)  * **Reputation** - PwC is known for shaping tomorrow. Join us and you’ll accelerate your career while helping clients and communities solve their most important problems  * **Time off** - Two paid recognition days off provided each year during our annual summer shutdown period; purchase up to two extra weeks’ annual leave  * **Whānau & community** - Paid parental leave for all parents with flexible options and financial planning support; inclusive networks; paid volunteering leave  **Mō te aha tāu e tatari ana? / What are you waiting for?** Hit Apply now. To learn how you can grow and shine in your career at PwC, visit our careers site at https://www.pwc.co.nz/careers.html. Grow here. Go further. **Ngā whakautu ki o pātai / Your questions answered** **Tono tika mai / Please apply directly:** We’re not currently partnering with recruitment agencies for this role. If you’d like to be considered, please apply directly - we’d love to hear from you. **Nau mai ngā tono wawe / We encourage early applications:** This role may close before the listed date if we identify a suitable candidate. **Atamai hangahanga / A.I. usage:** Please note that secure, A.I.-enabled tools may support parts of our recruitment process, but all applications are reviewed and decisions made by our people. **Travel Requirements** Not Specified **Available for Work Visa Sponsorship?** No **Job Posting End Date**