Client Success & Growth Executive

### **About the Opportunity** NucleusTeq is looking for a **Client Success & Growth Executive – Data & AI** to support and grow our existing enterprise customer accounts. This role is ideal for someone who enjoys **building customer relationships, understanding business and technology needs, and identifying opportunities to expand existing engagements.** The Client Success & Growth Executive will work closely with customer teams, account stakeholders, delivery leaders, and our Data & AI specialists to identify new opportunities and strengthen NucleusTeq’s presence within existing accounts. This is a great opportunity for someone looking to build a career at the intersection of **client relationships, sales, technology, and Data & AI**. ### **Key Responsibilities** * Build and maintain strong relationships with stakeholders across assigned customer accounts. * Develop new relationships across customer Data, Engineering, Analytics, Cloud, AI, technology, and business teams. * Understand customer priorities, ongoing projects, business challenges, and upcoming technology requirements. * Identify opportunities to expand existing engagements into additional teams, projects, and business areas. * Identify and support **cross-sell, upsell, and account expansion opportunities** within existing customers. * Contribute toward defined **account revenue and growth targets**. * Identify and develop opportunities across different **Data, AI, and Cloud practices**. * Work closely with Delivery, Solution Architects, and Data & AI specialists to understand customer needs and develop relevant solutions. * Coordinate customer meetings, solution discussions, presentations, proposals, and follow-ups. * Support opportunities through qualification, proposal development, commercial discussions, and closure. * Build and maintain a healthy pipeline of opportunities within assigned accounts. * Maintain accurate account, opportunity, pipeline, and forecast information in the CRM. * Participate in regular account reviews and track progress against account growth goals. * Work closely with Delivery teams to identify potential opportunities arising from existing customer engagements. * Support long-term customer satisfaction and account growth through regular and meaningful customer engagement. ### **Skills & Experience** * **0–3 years of experience** in Client Success, Account Management, Sales, Business Development, Customer Engagement, or a related role. * Exposure to **IT Services, Data, Analytics, AI, Cloud, Digital Transformation, or technology consulting** is preferred. * Strong interest in building a career in **Data & AI, client growth, and technology sales**. * Excellent communication, interpersonal, and relationship-building skills. * Ability to understand customer needs and identify potential business opportunities. * Comfortable interacting with business, technology, engineering, data, and program stakeholders. * Basic understanding of Data, Analytics, Cloud, AI, or modern enterprise technology concepts. * Strong follow-up, coordination, and organizational skills. * Ability to manage multiple customer conversations and opportunities simultaneously. * Collaborative mindset with the ability to work across Sales, Delivery, Solution, and Technical teams. * Self-driven, proactive, and willing to learn. * Comfortable working toward defined **pipeline, account growth, and revenue goals**. Exposure to technologies and platforms such as **Databricks, Snowflake, AWS, Microsoft Azure, Google Cloud, or similar Data & AI ecosystems** is an added advantage. ### **What Success Looks Like** * Building stronger relationships within existing customer accounts. * Developing relationships with new stakeholders and teams. * Identifying new Data & AI opportunities. * Expanding existing engagements into additional projects and business areas. * Generating a consistent pipeline of qualified opportunities. * Supporting cross-sell and upsell opportunities. * Contributing toward **account revenue growth and assigned revenue targets**. * Converting identified opportunities into new business. ### **Why Join Us?** * Opportunity to work in the fast-growing Data & AI space. * Be a key player in shaping our sales strategy and team culture. * Work in a collaborative, innovation-driven environment. * Competitive compensation and career growth opportunities.