Client Support Specialist

**Build your career with [SMA Support Services](https://himalayas.app/companies/sma-support-services)!** We are a dynamic **Business Process Outsourcing (BPO) company** connecting talent with top-tier **U.S. clients** in construction and roofing. We invest in your success: Every new team member receives **comprehensive, paid training** to ensure you’re fully equipped and confident before supporting our clients. Ready to grow your career in a supportive, international environment? **Join us—apply today!** ### Qualifications * At least 3 years in the BPO industry * Excellent English communication and multitasking skills * Appointment setting background and other similar roles is a PLUS * Preferably with a background in Customer Service * Willing to work graveyard and can start training immediately * Has an existing home office setup with a conducive work environment * Computer or laptop with specs of at least core i5 or higher/7th gen or newer, or its AMD equivalent, 16GB RAM, functional camera, industry * Excellent noise-canceling headset, and dual monitor * A stable internet connection with at least 25 Mbps upload and download * Back-up power/internet is a plus ### Offer * Long-term/full-time position * Salary offer is at 31,391.08 gross * 5,000 Client Deployment Allowance * Pay begins on day 1 of training * HMO, Loyalty Investment Fund, Memorial Plan, and other benefits * Paid Leaves * Attendance and performance-based incentives * Quarterly In-person Team-Buildings * Annual Company Outing * Annual Year-End Party * Annual Performance Review * 13th-month pay, Government-mandated benefits * MP2 Contributions * Career Advancement Opportunities Originally posted on [Himalayas](https://himalayas.app)