Clinic Manager - Cardiovascular Clinic

**Position Title:** ------------------- Clinic Manager - Cardiovascular Clinic **Department:** --------------- Cardiovascular Institute **Job Description:** -------------------- The Manager of Clinic Operations manages the day-to-day administrative, operational, and financial functions of one or more outpatient clinic offices. Provides leadership to clinic office staff while ensuring efficient operations, high-quality patient experience, and compliance with organizational, regulatory, and financial requirements. **Essential Job Duties** _Responsibilities listed in this section are core to the position.  Inability to perform these responsibilities, with or without an accommodation, may result in disqualification from the position._  * Oversees clinic office operations including scheduling, registration, billing readiness, medical records workflows, and front-end patient flow. * Manages and develops clinic office staff; responsible for hiring, training, performance management, and staff engagement. * Ensures compliance with organizational policies, regulatory requirements, and revenue cycle standards. * Partners with clinical leadership, physicians, and operational stakeholders to support clinic performance and patient access. * Analyzes operational metrics (e.g., access, staffing, productivity, patient satisfaction) and implements process improvements. * Supports budget accountability, expense management, and optimization of clinic resources. * Leads change initiatives and operational improvements aligned with enterprise strategy. * Typically responsible for one or more clinic locations or specialty practices. **General Job Duties** * Performs other duties as assigned **Minimum Requirements:** **Education:** Bachelor’s degree in Accounting, Business Administration, Health Care Administration, or related field required.  **Certification/License/Registration:** None required. **Experience:** At least 3 years of progressive leadership experience in ambulatory or clinic operations required. **Knowledge, Skills & Abilities** * Working knowledge of healthcare operations, clinic workflows, and applicable policies, including Medicaid, Medicare, and relevant federal and state regulations, with accountability for day‑to‑day compliance and risk escalation. * Ability to plan, organize, and oversee clinic operations, staffing, and schedules to ensure coverage, productivity, and alignment with organizational goals. * Strong people‑management skills, including leading, training, mentoring, and evaluating staff; conducting performance reviews; and addressing performance issues in collaboration with leadership and HR. * Effective verbal and written communication skills to clearly convey expectations, provide feedback, and collaborate with staff, providers, and leadership. * Analytical and problem‑solving skills to identify operational or patient‑care improvement opportunities, assess root causes, and implement process improvements at the clinic level. * Proficiency in Microsoft Office tools (Word, Excel, Outlook) to support scheduling, reporting, data tracking, and communication. * Ability to manage teams across one or multiple clinic locations, ensuring consistent service delivery, workflows, and performance expectations. * Ability to balance competing priorities, resolve routine operational challenges, and recommend practical, compliant solutions that support quality patient care. **Current OU Health Employees - Please click** [HERE](https://wd5.myworkday.com/oumedicine/login.htmld) **to login.** --------------------------------------------------------------------------------------------------------------------- **OU Health is an equal opportunity employer. We offer a comprehensive benefits package, including PTO, 401(k), medical and dental plans, and many more. We know that a total benefits and compensation package, designed to meet your specific needs both inside and outside of the work environment, create peace of mind for you and your family.** ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------