Closing Expert

Starting Hourly Rate / Salario por Hora Inicial: $15.75 USD per hour **ALL ABOUT TARGET**  Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture. [Learn more about Target here.](https://corporate.target.com/about)    **ALL ABOUT CLOSING**  The Closing team continues the momentum from the team’s day of hard work to finish strong; they take care of the guest until the doors close each night. They prioritize based on guest needs, have a deep understanding of each leader’s vision for their business, and have fun with the team while executing closing routines.  **At Target, we believe in our team members having meaningful experiences that help them build and develop skills for a career. The role of a Closing Expert can provide you with the skills and experience of:**  * Guest service fundamentals and experience building a guest\-first culture across the store  * Retail business fundamentals, including department sales trends, pricing and promotion strategies, inventory management, process efficiency and improvement  * Supporting daily/weekly workload to support business priorities and deliver on sales goals  * Promoting and engaging around various benefits, offerings and services  * Communicating and interacting with all guests to build a welcoming guest experience  * Blending problem solving and decision making to positively impact the guest experience and resolve guest concerns    * Ability to adapt to different guest interactions and situations  **As a Closing Expert, no two** **days are ever the same, but a typical day will most likely include the following responsibilities:**  * Create an Easy, Inspiring and Friendly guest experience by delivering on the following commitments:  * Greet:  * 10ft: be friendly – smile, make eye contact, or wave  * 4ft: greet the guest, smile and initiate a warm, helpful interaction  * Help guests find what they need and/or resolve issues to ensure a smooth, easy shopping experience  * End every guest transaction with a sincere thank you  * Actively support team efforts and assist peers in other areas while maintaining a positive and respectful attitude  * Adjust to business and guest needs to deliver an easy and inspiring guest experience  * Demonstrate a service culture that prioritizes the guest service experience by delivering the service standard.   * Consistently execute closing routines to deliver a clean and organized store.  * Support business area teams in completing closing tasks as dictated by daily priorities and guest traffic.  * Support consistency in closing experience and routines in partnership with the Closing Team Leader or ETL.  * Work in all departments to ensure sales floor is full, zoned and in stock for guests.   * Follow processes accurately with attention to detail, monitor own progress and accurately prioritize tasks.  * Operate powered equipment safely and only if certified.  * Demonstrate a culture of ethical conduct, safety and compliance.  * Work in a safe manner at all times; comply with all safety policies, best practices, and training; report hazards and correct where possible.  * Support guest services such as back-up cashier, order pick up (OPU), Drive-up (DU) Orders and Returns, and maintain a compliance culture while executing those duties, such as compliance with federal, state, and local adult beverage laws.  * All other duties based on business needs.  **WHAT WE ARE LOOKING FOR**  **This may be the right job for you if:**  * You enjoy interacting and helping others - including guests that shop our store and fellow team members you work with.    * You thrive in a fast-moving, highly active and physically demanding role, where teamwork, flexibility, and creative problem solving are key to success.   * You are open to working a flexible work schedule with varying hours, days or shifts (including nights, weekends, holidays and other peak shopping times).  **The good news is that we have some amazing training that will help teach you everything you need to** **know to be a Closing Expert. But** **there are a few skills you should have from the get-go:**  * Welcoming and helpful attitude toward all guests and other team members  * Ability to communicate on multiple frequency devices and operate handheld scanners, and other technology equipment as directed.  * Work both independently and with a team  * Resolve guest questions quickly on the spot  * Willing to educate guests and engage around products and services  * Attention to detail and follow multi-step processes  * Capability to remain focused and composed in a fast-paced environment and accomplish multiple tasks within established timeframes  **We are an awesome place to work and care about our teams, so we want to make sure we are clear on a few more basics that we expect:**   * Accurately handle cash register operations as needed  * Climb up and down ladders  * Scan, handle and move merchandise efficiently and safely, including frequently lifting or moving merchandise up to 44 pounds without additional assistance from others  * Flexible work schedule (e.g., nights, weekends and holidays); come to work when scheduled, work scheduled shifts and take required meal and rest breaks  * Capable of working in and exposure to varying temperatures, humidity, and other elements while performing certain job duties including but not limited to Drive-Up, carryout, etc.  * Ability to remain mobile for the duration of a scheduled shift (shift length may vary).  Find competitive benefits from financial and education to well-being and beyond at [https://corporate.target.com/careers/benefits](https://corporate.target.com/careers/benefits). **Benefits Eligibility** Please paste this url into your preferred browser to learn about benefits eligibility for this role: https://tgt.biz/BenefitsForYou\_A | Pegue esta URL en su navegador preferido para obtener información sobre la elegibilidad de este puesto para recibir beneficios: https://tgt.biz/BenefitsForYou\_A **Americans with Disabilities Act (ADA)** In compliance with state and federal laws, Target will make reasonable accommodations for applicants with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please reach out to [email protected]. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed through this channel.