Cold Email Specialist

### **🚀 Cold Email Specialist (Deliverability + Client Success + Campaign Operations)** **Full-Time Remote | Flexible Hours with U.S. Client Overlap** ### **💼 About the Role** We’re hiring a highly execution-focused **Cold Email Specialist** to own client campaign performance, deliverability, retention, and operational execution inside a fast-growing startup environment. This is not a passive account management role. ### You will be directly responsible for: * cold email campaign performance, * inbox placement, * deliverability troubleshooting, * campaign optimization, * client communication, * and retention. ### You’ll work closely with: * the founder, * outreach team, * developers, * and operations to ensure campaigns perform, clients stay happy, and delivery standards scale with the business. If you understand cold email beyond basic outreach — including: * infrastructure, * warm-up, * deliverability, * copy performance, * inbox health, * and campaign optimization — ### this role is a strong fit. ### **🔥 What You’ll Own** ### **Client Campaign Ownership** * Act as the primary point of contact for 20–30 active clients * Lead client check-ins and performance conversations * Manage client expectations and campaign updates * Build strong long-term client relationships * Proactively identify risks and prevent churn before issues escalate ### **Cold Email Campaign Performance** * Diagnose and optimize underperforming campaigns * Troubleshoot: * deliverability issues * inbox placement problems * domain health * spam issues * list quality concerns * low reply rates * Review and optimize: * subject lines * messaging * sequencing * personalization * Quality-check campaigns before launch * Continuously improve campaign performance and outcomes ### **Deliverability & Infrastructure** * Manage and optimize: * warm-up systems * inbox reputation * sending domains * DNS setup * SPF / DKIM / DMARC * Understand how inbox placement impacts results * Troubleshoot technical campaign issues independently when possible * Collaborate with technical teams on infrastructure and automation improvements ### **Copywriting & Messaging Optimization** * Personally write and refine cold email copy * Improve: * open rates * reply rates * positive response rates * Test and iterate messaging based on campaign data * Balance personalization with scalability ### **Processes, SOPs & Scaling Operations** * Build and improve delivery documentation and playbooks * Maintain organized workflows and campaign tracking * Track: * SLAs * client health * campaign metrics * operational performance * Help create scalable systems as the company grows ### **Cross-Functional Collaboration** * Work closely with: * developers * infrastructure teams * outreach specialists * leadership * Coordinate campaign execution and troubleshooting * Report directly to the founder on: * campaign performance * client risks * retention concerns * operational improvements ### **✅ Required Experience & Skills** * Experience inside: * cold email agencies * lead generation companies * outbound sales environments * startup operations * Strong hands-on expertise in: * cold email strategy * deliverability * inbox placement * warm-up systems * outbound infrastructure * Strong copywriting ability for outbound campaigns * Experience troubleshooting: * spam issues * domain reputation * low-performing campaigns * Technical understanding of: * APIs * automations * workflows * outbound systems * Daily practical use of: * AI tools * ChatGPT * Claude * automation workflows * Strong communication and client management skills * Comfortable operating independently in fast-moving environments ### **⭐ Nice-to-Have Experience** * Experience with: * Instantly * Smartlead * Clay * Apollo * Lemlist * Outreach * HubSpot * Familiarity with: * Zapier * Make * webhooks * automation systems * Experience scaling outbound systems for startups or agencies * Background in SaaS or lead generation environments ### **🧠 What Makes You a Strong Fit** * You take ownership instead of waiting for instructions * You thrive in startup environments where systems evolve quickly * You focus on execution, results, and performance * You understand that deliverability is just as important as copy * You communicate confidently with founders and executives * You can troubleshoot both technical and operational campaign issues * You care deeply about client outcomes and retention ### **📅 What a Typical Day Looks Like** * Review campaign performance dashboards and inbox health * Troubleshoot deliverability or reply-rate issues * Optimize copy, targeting, and sequencing * Join client calls and provide performance updates * Coordinate with outreach and technical teams * Launch and QA new campaigns * Monitor domain reputation and warm-up systems * Update SOPs and operational tracking systems **In short:** You own the health, performance, and success of outbound cold email campaigns from both a technical and client-facing perspective. ### **📊 Key Metrics for Success (KPIs)** * Client retention and churn reduction * Inbox placement and deliverability rates * Campaign reply and conversion performance * Client satisfaction and relationship health * SLA adherence and operational consistency * Overall impact on client campaign results ### **🌟 Why This Role Stands Out** * High ownership and direct impact on client outcomes * Work closely with startup leadership and technical teams * Blend of: * deliverability * operations * client management * outbound strategy * copywriting * Opportunity to help scale outbound systems and processes * Fast-moving environment with strong growth opportunities ### **🧪 Interview Process** * Initial Screening * Interview with Founder * Final Discussion * Offer & Onboarding ### **👉 Apply Now** ### If you: * understand cold email deeply, * know how to improve deliverability and campaign performance, * thrive in startup environments, * and enjoy owning client outcomes from end to end, ### this role is a strong fit for you. Originally posted on [Himalayas](https://himalayas.app)