Collections Team Lead

**Collections** **Team Lead** **Corporate Headquarters** **12575 Uline Drive, Pleasant Prairie, WI 53158** Looking to grow your leadership career in finance? Join Uline as a Collections Team Lead, where you'll mentor a dedicated team, improve processes and make a direct impact on financial operations for our growing North American company. **Careers Packed with Potential.** Backed by 45+ years of success, Uline offers opportunities to grow your career with stability you can count on. **Position Responsibilities**  * Lead the Corporate Collections team by managing workflow, conducting regular check-in meetings and creating a positive work environment.  * Evaluate team member performance through regular feedback, career development discussions and year-end reviews.  * Resolve escalated customer concerns and guide the team in effective payment collection strategies.  * Partner with management to identify process improvements and recommend solutions that enhance operational efficiency.  * Coordinate cross-functional resources to support collection initiatives, including leading Customer Service team members when needed.  **Minimum Requirements** * High school diploma or equivalent. Bachelor’s degree in finance, accounting or a related field **preferred.**  * 2+ years of collections or customer service experience. Leadership experience **a plus.**  * Strong communication and customer service skills with excellent attention to detail.  * Ability to work from our Waukegan office at least 50% of the time.  **Benefits** * Complete health insurance coverage and 401(k) with 6% employer match that starts day one!  * Multiple bonus programs.  * Paid holidays and generous paid time off.  * Tuition Assistance Program that covers professional continuing education.  **Employee Perks** * On-site café and first-class fitness center with complimentary personal trainers.  * Over four miles of beautifully maintained walking trails.  **About Uline** Uline, a family-owned company, is North America’s leading distributor of shipping, industrial, and packaging materials with over 9,800 employees across 14 locations. Uline is a drug-free workplace. All new hires must complete a pre-employment hair follicle drug screening. All positions are on-site. EEO/AA Employer/Vet/Disabled  #LI-CD1 #CORP (#IN-PPFIN2) #ZR-ALLCORP Our employees make the difference and we are committed to offering exceptional benefits and perks!  Explore [Uline.jobs](https://www.uline.jobs/#working-here) to learn more!