Communication Service Operator Full Time

**Find your calling at Mercy!** =============================== Overview Under general supervision, answer all incoming calls; connect all incoming and outgoing calls; page physicians; obtain long distance information and place calls for physicians, personnel and families; provide patient information. Receive class registration & physician referral calls. May serve as Dispatcher for Safety and Security, Maintenance Departments, and other offsite locations. **Position Details:** ===================== **Communication Service Operator** _Mercy Hospital Washington_ 901 E 5th Street Washington, MO 63090 **Schedule:** Full Time, 40 hours/week Why You’ll Love Working Here **Exceptional Benefits Starting Day One:** * **Comprehensive Health Coverage** – Medical, dental, and vision through United Healthcare * **Generous PTO** – Up to **34 days annually**, including holidays, vacation, personal time, and short-term illness * **Paid Parental Leave** – Supporting you and your growing family * **401(k) with Employer Match** – Invest in your future with confidence * **Tuition Reimbursement** – Up to **$2,000/year** for continuing education * **Dependent Care FSA Contribution** – $100/month for eligible participants * **Paid Volunteer Time** – Give back to your community while on the clock * **Free Parking** – Convenience that saves you time and money * **Career Growth Opportunities** – Advance your skills and grow within Mercy **Overview** Under general supervision, answer all incoming calls; connect all incoming and outgoing calls; page physicians; obtain long distance information and place calls for physicians, personnel and families; provide patient information. Receive class registration & physician referral calls. May serve as Dispatcher for Safety and Security, Maintenance Departments, and other offsite locations. **Qualifications** **Education:** High school diploma or equivalent. **Experience:** Telephone or customer service experience beneficial. Certifications: None. Other: ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------ o    Basic computer and keyboarding skills o    Must be able to navigate multiple computer software systems simultaneously o    Ability to communicate clearly in English both orally and written o    Knowledge of Microsoft Office ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------ **Why Mercy?** ============== From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period. Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.