Content Solutions Engineer

**TransPerfect Is More Than Just a Job…** Our greatest asset is our people, and nothing is more important to us than ensuring that everyone knows that. Each of our 100+ offices has its own individual identity, and each also has its own unique rewards. **ABOUT THE JOB:** TransPerfect is a world leader in artificial intelligence, website and software localization, GMS (Globalization Management System) software products, and enterprise-level, professional translation services. Our translation solutions allow a diverse array of clients to deliver local language products, services, applications, training, and content in a culturally appropriate manner. We were founded on the belief that great service is, and always will be, a key differentiator in the localization industry. TransPerfect is looking for a dynamic and team oriented individual with high energy and drive to join the Content Solutions Team as a Content Solutions Engineer supporting the Asian market. We are looking for an content solution engineer with focus on our AI/MT and GlobalLink Focus to join the Team. **This is a multi-functional, client-facing role that combines:** * Subject Matter Expertise (SME) in **Artificial Intelligence (AI), Machine Translation (MT), and Generative AI** * Strategic **pre-sales support across the GlobalLink suite** * Technical consulting and solution architecture * Key account and program management collaboration The ideal candidate operates at the intersection of **AI innovation** and **enterprise localization technology.** **As a Content Solutions Engineer, you will serve as both:** * The AI/MT expert during pre-sales engagements * A technical advisor and solution consultant for the broader GlobalLink suite of products * You will work closely with prospective and existing clients to: * Gather requirements * Identify automation and optimization opportunities * Design AI-powered and GlobalLink-enabled solutions to address complex global content challenges You will also support strategic client relationships by ensuring successful adoption of both AI/MT capabilities and GlobalLink platform solutions. **KEY RESPONSIBILITIES:** **AI & MT Subject Matter Expertise** * Act as SME in sales opportunities involving AI, MT, and Generative AI * Lead client presentations, workshops, and technical discussions * Evaluate LLM and MT options for external clients and internal production * Design AI-powered workflows aligned with client use cases **GlobalLink Solution Support** * Support pre-sales efforts across the **GlobalLink suite**, including workflow automation, integrations, reporting, and content management capabilities * Translate client business requirements into scalable GlobalLink configurations * Collaborate with Sales and Product teams to position GlobalLink strategically within enterprise accounts * Ensure alignment between AI/MT solutions and broader platform architecture **Consulting & Implementation Oversight** * Propose pilot programs and define implementation roadmaps * Establish KPIs and success metrics * Coordinate with AI/MT Implementation and GlobalLink teams for deployment * Ensure smooth communication between clients and internal stakeholder. * Contribute knowledge and expertise to repository of responses to questions from requests for proposal (RFP) and requests for information (RFI) tender and selection processes. **REQUIREMENTS:** * BS/BA required * Direct experience with MT, Generative AI, LLM, or other NLP technologies, solutions and services * Direct sales, client services, key account management or program management experience * You are familiar with the localization industry and have few years experience working on complex localization projects * Fluency in English, excellent verbal communication, and client-facing skills * Technical mindset and ability to grasp complex technical concepts * Must possess a sense of urgency and the ability to work under pressure * Demonstrate a high degree of attention to detail and ownership * Experience managing multi-faceted projects from inception to launch * You are dynamic, proactive and service-oriented