Coordinator Loyalty Marketing Administration

REQ14987 Coordinator, Loyalty Marketing Administration (Open) **POSITION SUMMARY:** The Coordinator Administration, Loyalty Marketing assists the department’s Management with the co-ordination and implementation of all related paperwork, rostering, pay summary and record maintaining. **PRIMARY RESPONSIBILITIES:** * Is responsible for preparing all training materials as instructed by the Loyalty Marketing Manager * Ensures training scheduling, communication and attendance and records it accordingly * Liaises with the Loyalty Marketing team as well as the management of other departments, ensuring efficient communication of all tasks allocated * Ensures all shifts are approved and there is a clear track record of the department’s attendance * Liaises with HR as to ensure efficient coordination of all staff needs * Keeps track and reports on Annual Leave scheduling and balance * Is responsible for the coordination of the Disciplinary and Counseling Procedure within the department: scheduling the meetings, communications with the team, drafting the necessary documents * Ensures correct maintenance of the department’s Inventory, both internal documents and stationery as well as Melco Club Products inventory * Ensures all marketing materials of the department are in the correct stock (forms, leaflets, etc; liaises with Marketing department to order, follow up, confirm the delivery of the request * Assists the department Management in the Recruitment Process by scheduling the Selection * Interviews and setting up all appointments * Is responsible for any reporting related to the Administration of the department as requested by the management * Assists with the creation, communication and implementation of department’s Procedures and Workflows * Assists the Loyalty Marketing Managers and Supervisors in any request related to filling or scanning of  documentation * Assists, if requested, in any Audit Inquiry or reporting **KEY PERFORMANCE INDICATORS** * All equipment is in place as required by the business needs * Adequate attendance reporting by daily updating the Time Manager * Stationary level is appropriate at all times to serve all areas of the department * All administrative forms and reports are collected and communicated according to the department’s SOP **QUALIFICATIONS:** **Education & Experience** * Administration experience, min. 2 years **Skills** * Able to proficiently communicate in English and Greek both spoken and business writing skills * Computer literate * Proves employee and customer orientation * Has strong problem solving and critical thinking skills **PERSONAL COMPETENCIES:** * Maintains confidentiality of information * Displays the highest level of integrity * Pays attention to details and is able to work under pressure * Is trustworthy, well presented, outgoing and highly motivated * Achieves agreed objectives and accepts accountability for results * Occasional travel to different properties may be required