Coordinator

**About this Role** This is an important role in managing talent acquisitions operations in a shared services model. This role will primarily support US, UK and Mexico. Work Shift – EST **Key Responsibilities:** **Recruitment Operations Support** * Provide administrative and operational support across the recruitment lifecycle, from requisition creation to onboarding handoff. * Support job posting activities on internal and external platforms as per defined process. * Assist in creating and maintaining candidate records in the Applicant Tracking System (ATS) and HR systems. * Ensure recruitment-related data is updated accurately and in a timely manner. **Interview Coordination** * Schedule interviews between candidates, recruiters, and hiring managers across time zones where applicable. * Manage interview logistics including calendar invites, meeting links, room bookings, and panel coordination. * Communicate interview schedules and instructions clearly to candidates and internal stakeholders. * Rescheduling interviews as needed and ensure seamless coordination. **Offer and Pre-Employment Administration** * Support preparation of offer letters and related hiring documentation. * Track completion of documents required for offer release and pre-joining formalities. * Coordinate with candidates on submission of required documents and forms. * Liaise with background verification, onboarding, and HR operations teams for smooth process closure. **Process and Compliance Management** * Ensure all recruitment transactions are processed in line with company policies, service level agreements, and compliance requirements. * Maintain confidentiality of candidate and employee information. * Support audit readiness by maintaining proper documentation and recruitment records. * Follow standard operating procedures and escalate exceptions or issues in a timely manner. **Reporting and Data Management** * Prepare and maintain recruitment trackers, dashboards, and reports. * Monitor recruitment process metrics such as interview scheduling turnaround time, offer release timelines, and status updates. * Highlight data discrepancies and support cleanup activities in systems and trackers. **Stakeholder Support** * Serve as a first point of contact for routine talent acquisition operations queries from recruiters, candidates, and hiring managers. * Provide timely and professional responses to queries on interview scheduling, documentation, and recruitment process steps. * Work closely with recruiters, other HR shared services team, HRIS, onboarding, and vendor partners to ensure smooth delivery. **Strong knowledge of using an ATS or HR system** * Ensure all processes and data points are updated in Workday * Make sure that data quality is high and there are zero mistakes in the information input into the system * Should have input, implemented or have a strong knowledge of Talent Acquisition HCM/ Workday TA module. **Continuous Improvement** * Identify opportunities to improve efficiency, candidate experience, and process accuracy. * Support implementation of process improvements, templates, and standard work instructions. * Participate in team meetings, training, and knowledge-sharing sessions. **Required Qualifications** * Bachelor’s / Master’s degree in Human Resources, Business Administration, Psychology, or a related field. * 2–4 years of experience in HR operations, recruitment coordination, shared services, or administrative support. * Basic understanding of recruitment lifecycle and HR processes. * Experience working with Microsoft Office tools such as Excel, Word, Outlook, and PowerPoint. * Familiarity with ATS or HR systems is preferred.