Credentialing Manager

### Overview Our mission is Better Health. Our passion is helping others. ### What’s Your Why? * Are you looking for a career opportunity that will help you grow personally and professionally? * Do you have a passion for helping others achieve Better Health? * Are you ready to join a growing team that shares your mission? **Why Join Our Team:** At Better Health Group, it’s our commitment, our passion, and our culture that sets us apart. Our Team Members make a difference each and every day! They support our providers and payors, ensuring they have the necessary tools and resources to always deliver best-in-class healthcare experiences for our patients. We don’t just talk the talk - we believe in it and live by it. Be part of a team that shares your passion and drive, and start living your purpose at Better Health Group. ### Responsibilities ### Position Objective: The Credentialing Manager (Operations) is an operational role that is responsible for overseeing the day-to-day activities of the department to ensure smooth and efficient operations. This role will report to the Director of Operations and part of the larger Operations team. ### Responsibilities: * Manage and supervise daily operational activities to ensure they align with organizational goals * Implement and enforce operational policies and procedures * Lead and motivate a team of operational staff * Provide guidance, training, and support to team members to enhance their performance and development * Identify areas for process improvement and implement changes to enhance efficiency * Collaborate with cross-functional teams to streamline workflows * Effectively allocate and manage resources, including personnel, equipment, and budget * Monitor resource utilization and make recommendations for optimization * Implement and maintain quality control standards to ensure the delivery of high-quality products/services * Conduct regular audits and assessments to identify and address areas for improvement * Foster open communication channels between departments to ensure smooth collaboration * Coordinate with other managers to align operational processes with overall organizational objectives * Develop and monitor key performance indicators (KPIs) to track operational performance * Analyze data and prepare reports to inform decision-making * Identify training needs within the operations team and develop programs to enhance skills * Implement ongoing professional development initiatives * Additional duties as assigned ### Position Requirements/ Skills: * Bachelor’s Degree in business administration, healthcare administration, or related field required, Master’s Degree preferred * 5+ years experience of proven success in an operations management role * Bilingual a plus * Computer literacy in Google Suite and Microsoft Office products. * Demonstrated ability to manage multiple priorities in a fast-paced environment * Ability to handle confidential information in a professional manner * Ability to make sound business judgments * Excellent interpersonal skills and ability to work with and manage a variety of people * Excellent communication skills both written and verbal * Strong leadership and analytical skills * Must be organized and detail-oriented * Ability to build & motivate teams * Possess excellent presentation and organizational skills; ability to collaborate, manage, and expand relationships across the organization and with all levels of management ### Physical Requirements: * Ability to remain in a stationary position, often standing or sitting for prolonged periods of time * Communicating with others to exchange information * Repeating motions that may include the wrist, hands, and/or fingers * Assessing the accuracy, neatness, and thoroughness of work assigned * Must be able to lift at least 15lbs at times ### Key Attributes/ Skills: * Has a contagious and positive work ethic, inspires others, and models the behaviors of core values and guiding principles * An effective team player who contributes valuable ideas and feedback and can be counted on to meet commitments * Is able to work within our Better Health environment by facing tasks and challenges with energy and passion * Pursues activities with focus and drive, defines work in terms of success, and can be counted on to complete goals * Demonstrated ability to handle data with confidentiality * Ability to work cross-functionally with multiple teams; ability to work independently with minimal supervision * Excellent organizational, time-management, and multi-tasking skills with strong attention to detail * Excellent written and verbal communication skills; must be comfortable communicating with senior-level leadership, providers, and health plans * Strong interpersonal and presentation skills * Strong critical thinking and problem-solving skills * Must be results-oriented with a focus on quality execution and delivery * Appreciation of cultural diversity and sensitivity toward the target patient population ### C**ompensation & Benefits:** **We offer a compensation w/bonus and a comprehensive benefits package:** * **Medical, dental, vision, disability, and life** * **401k, with employer match** * **Paid time off** * **Paid holidays** ### **Organization** **Better Health Group** Originally posted on [Himalayas](https://himalayas.app)