Credit Collections Analyst

**Responsibilities:**  * Manage a collection portfolio by monitoring and collecting open invoices on customer accounts in MEXICO * Interact with customers via email and phone call  * Maintain transparent, accurate and standard collections notes   * Identify collection issues and open dispute case/escalate if needed  * Frequently review sales orders on hold  * Maintain documentation as per internal controls & SOX /audit requirements  * Support the organization with timely month-end closing  * Participate in scheduled Collection update calls  **Requirements:**  * 1-4 years relevant experience, preferably working with MEXICO customers in Collections  * Economics/Finance related Secondary Studies or Bachelor's Degree is an advantage  * Excellent verbal and written communication skills in English and any other language (as per required in role)  * Ability to build effective relationships with customers   * Beginner user of MS Office (Excel, Word, PowerPoint)  * Good analytical, research and problem-solving skills with keen attention to detail  * Supportive attitude and good interpersonal skill set  * Embraces change