CRM Campaign Project Manager

**Job Description Summary** A CRM Project Manager with strong Salesforce Marketing Cloud (SFMC) experience and technical background who owns the end-to-end internal production activities, ensures adherence to planned schedules and flags any risk to Campaign Manager for further alignment with brand teams and AoRs.   **Job Description** **Key Responsibilities:** * **Planning, assigning tasks** and **directing team** for execution as per planned queue. ​ * **Understanding and explaining risks & issues** and maintaining related records ​ * **Reviewing functional / creative briefs** based on an understanding of what is technically possible for a specific build​ * **Working with cross functional teams** to ensure all necessary inputs required for production are available on time.​ * Reviewing the tasks and **confirm timeline feasibility**, identify opportunities within existing queue to overcome any delays. ​ * **Share critical dependencies** impacting timelines and required extensions from stakeholders **Essential Requirements:** * BTech / Masters in Technology or Masters in Business Administration. * **Minimum** 7+ years of proven experience in managing Digital/technology focused projects or driving key initiatives within the digital marketing specifically for Content management Systems.​ * Good experience in managing delivery of projects across complex matrix & global environments · ​ * Digital experience/knowledge is a must. ​ * A Project Manager with strong technical background is mandatory​ * Proven SFMC (Salesforce Marketing Cloud) experience managing projects and having strong functional knowledge of the tools​ * Strong Communication and collaboration skills ​ * Supports collaboration and has good teamwork skills; Pro-active in handling complex situations & problems; Must have attention to detail  * ​Familiarity with and adaptability to new-generation technologies and trends (Gen AI and Agentic AI) is highly preferred **Languages:** * English Commitment to Diversity and Inclusion Novartis is committed to building an outstanding, inclusive work environment and diverse teams representative of the patients and communities we serve.  Accessibility and Accommodation:  Novartis is committed to work with and provide reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the recruitment process, or in order to perform the essential functions of a position, please send an e-mail to [[email protected]](mailto:[email protected]) and let us know the nature of your request and your contact information. Please include the job requisition number in your message.  Novartis tiene el compromiso de trabajar y proporcionar adaptaciones razonables para personas con discapacidad. Si, debido a una condición médica o discapacidad, necesita una adaptación razonable para cualquier parte del proceso de contratación, o para desempeñar las funciones esenciales de un puesto, envíe un correo electrónico a [[email protected]](mailto:[email protected]) y permítanos conocer la naturaleza de su solicitud y su información de contacto. Incluya el número de posición en su mensaje.    **Skills Desired** Agility (Inactive), Analytical Thinking, Brand Awareness, Business Analytics, Cross-Functional Collaboration, Digital Marketing, Marketing Strategies, Media Campaigns, Project Management, Project Planning, Sales, Stakeholder Engagement, Stakeholder Management, Waterfall Model