Custom Orders Representative
uline
📍 braselton georgia gainesville georgia jefferson georgia buford georgia athens georgia united states🕐 2mo ago🔗 workday
Job Description
**Custom Orders Representative**
**Georgia Branch**
**705 Braselton Industrial Blvd, Braselton, GA 30517**
Fast, friendly and customer-focused. As a Uline Custom Orders Representative, you’ll support custom and drop ship orders, serving as liaison between our vendors and customers to deliver an exceptional experience our customers love!
**Careers Packed with Potential.** Backed by 45+ years of success, Uline offers opportunities to grow your career with stability you can count on.
**Position Responsibilities**
* Guide and process customer inquiries regarding custom print and drop ship orders in a collaborative call center using world-class technology.
* Act as liaison between customers and vendors via phone and email, monitoring orders to ensure timely production and delivery to our customers.
* Be a product expert to understand customers' needs and provide effective solutions and exceptional customer service.
* Review and edit customer artwork for their custom orders to ensure it is production ready.
**Minimum Requirements**
* High school diploma or equivalent. Bachelor's degree **preferred.**
* 2+ years of relevant customer service experience.
* Experience with Adobe Illustrator and Photoshop **preferred.**
**Benefits**
* Complete health insurance coverage and 401(k) with 6% employer match that starts day one!
* Multiple bonus programs.
* Paid holidays and generous paid time off.
* Tuition Assistance Program that covers professional continuing education.
**Employee Perks**
* Best-in-class, clean, modern facilities.
* First-class fitness center and beautifully maintained walking trails.
**About Uline**
Uline, a family-owned company, is North America’s leading distributor of shipping, industrial, and packaging materials with over 9,800 employees across 14 locations.
Uline is a drug-free workplace. All new hires must complete a pre-employment hair follicle drug screening. All positions are on-site.
EEO/AA Employer/Vet/Disabled
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Our employees make the difference and we are committed to offering exceptional benefits and perks! Explore [Uline.jobs](https://www.uline.jobs/#working-here) to learn more!