Customer Analytics Specialist

rhb bank berhad

📍 rhb centre - tower 2 level 2 malaysia🕐 12mo ago🔗 workday

Job Description

**Primary Objective:** * Produce analytical deliverables using SAS/ Analytics Tools and drive analytics adoption and execution effectiveness with Tribes members. * Assist Chapter Lead to engage stakeholders to produce continuous improvement in acquiring new data sources and applying advance analytics capabilities to uncover hidden opportunities.  **Key Responsibilities:** * Well-versed in using data generation tools to perform day-to-day tasks such as generating analytics insights and campaign leads opportunities and fulfillments from granular data points with quality and accuracy. * Possess basic analytical skills to conduct new analysis in understanding customers, its impact and opportunities. * Good coordination skills to drive the execution of new opportunities with retail business, retail marketing, retail distribution, data providers and analytic modelers. * Adopt and execute advance analytics practices to deepen the quality of insights and campaign leads. **Requirements:** * Bachelor Degree - Bachelor degree in quantitative background (Statistics, Decision Management, Computing with Statistics) or familiar in using statistical tools (SPSS, SAS, SQL) * Fresh graduate or less than 2 years work experience in MIS, campaign leads generation or Business Intelligence environment. * Possess skillset of problem solving, analytical and enjoys data exploration. * Problem solving skill to support data accuracy and issue resolution. * Highly adaptable and able to respond to change fast * Ability to collaborate with stakeholder across different business level to align on the same requirements. * Ability to communicate opinions or views clearly.
Customer Analytics Specialist at rhb bank berhad | MergeJobs