Customer Analytics Specialist
rhb bank berhad
📍 rhb centre - tower 2 level 2 malaysia🕐 12mo ago🔗 workday
Job Description
**Primary Objective:**
* Produce analytical deliverables using SAS/ Analytics Tools and drive analytics adoption and execution effectiveness with Tribes members.
* Assist Chapter Lead to engage stakeholders to produce continuous improvement in acquiring new data sources and applying advance analytics capabilities to uncover hidden opportunities.
**Key Responsibilities:**
* Well-versed in using data generation tools to perform day-to-day tasks such as generating analytics insights and campaign leads opportunities and fulfillments from granular data points with quality and accuracy.
* Possess basic analytical skills to conduct new analysis in understanding customers, its impact and opportunities.
* Good coordination skills to drive the execution of new opportunities with retail business, retail marketing, retail distribution, data providers and analytic modelers.
* Adopt and execute advance analytics practices to deepen the quality of insights and campaign leads.
**Requirements:**
* Bachelor Degree - Bachelor degree in quantitative background (Statistics, Decision Management, Computing with Statistics) or familiar in using statistical tools (SPSS, SAS, SQL)
* Fresh graduate or less than 2 years work experience in MIS, campaign leads generation or Business Intelligence environment.
* Possess skillset of problem solving, analytical and enjoys data exploration.
* Problem solving skill to support data accuracy and issue resolution.
* Highly adaptable and able to respond to change fast
* Ability to collaborate with stakeholder across different business level to align on the same requirements.
* Ability to communicate opinions or views clearly.