Customer Development Assistant Manager

**Job Description:** **1\. Customer Relationship Management** * Maintain daily communication and relationship with the procurement and procurement assistant teams at Busy Ming Group headquarters, building a stable and trust-based partnership * Respond promptly to client needs, coordinate internal resources to resolve issues, and enhance client satisfaction **2\. Product Sampling & Listing Follow-up** * Manage the sampling process for new and key products to Busy Ming Group headquarters, follow up on sample review, collect feedback, and drive adjustments and optimization * Oversee the entire product listing process, including quotation, negotiation, contract signing, and system data entry, to ensure smooth product launch * Track post-launch sales performance and provide timely market feedback **3\. Daily Supply Chain Operations** * Follow up on daily supply chain tasks including order processing, shipment arrangement, and delivery confirmation to ensure stable supply * Coordinate and resolve after-sales issues such as near-expiry products, returns/exchanges, and quality complaints * Monitor inventory turnover and work with the client on replenishment plans to avoid stockouts or overstock **4\. Business Target Achievement** * Assist the team in developing sales plans and promotional strategies for the Busy Ming channel * Track monthly/quarterly/annual sales target progress, analyze data, and propose improvement recommendations * Support execution of promotional activities, display optimization, and other in-store sell-through initiatives **5\. Other Responsibilities** * Collect competitive intelligence within the channel and produce regular analysis reports * Complete other tasks assigned by the supervisor / Requirements -------------- **Qualifications** * Bachelor's degree or above, any major * 2+ years of working experience; FMCG / food & beverage industry experience preferred * Experience in KA account management, channel operations, or supply chain management preferred * Based in Changsha; willing to travel occasionally **Core Competencies** * **Smart & adaptable**: Strong learning ability, can quickly grasp business logic and client needs; flexible in problem-solving and able to find practical solutions when issues arise * **Strong communication & coordination**: Skilled at interpersonal communication, able to build good relationships with people at different levels and of different personalities; clear and structured in expression * **Highly execution-oriented**: Reliable and thorough, takes ownership and follows through on tasks proactively; no procrastination or passing the buck * **Detail-oriented**: Strong control over numbers, processes, and details; able to maintain accuracy in day-to-day work with multiple moving parts * **Good stress tolerance**: Able to thrive in a fast-paced environment, staying organized and efficient when handling multiple tasks in parallel * **Result-driven**: Business-minded, focused on target achievement, and willing to take ownership of results **Nice-to-Have** * Experience working with or at Busy Ming Group (Busy Snack / Zhao Yiming Snack), other snack retail chains, or bulk discount retail channels * Background with brand owners or distributors in the food, beverage, or snack industry * Familiarity with ERP / inventory management systems; proficient in Excel for data analysis * Some negotiation experience and commercial acumen