Customer & Development Operations

You'll stay close to our customer base, spot which projects are moving toward deployment, and make sure Furo is there when they do: turning our planning platform into a gateway for the next stage of our product. You'll work directly with the founders and help build a new function from the ground up. You'll Have Fun If You Are -------------------------- **Founder at Heart** * You get energy from building something that doesn't exist yet — no templates, no playbook * You thrive wearing multiple hats across sales, customer success, product, and business development **Commercially Sharp** * You genuinely love talking to customers and are curious about their world * People want to say yes to you — whether you're building trust or closing the next step **Data-Driven and Structured** * You're as comfortable in data (e.g., Supabase or Hubspot) as you are on a customer call * You don't just track things, you build systems: scalable processes, automated workflows, dashboards that tell you what to do next * You believe that the best commercial instinct is backed by data You Won't Have Fun If You ------------------------- * Are scared of hardware: You’ll build a solid understanding of the energy system on site and stay on top of our integration landscape to get our battery projects running * Can't spend half your day talking to customers: this role lives and dies on relationships * Feel uncomfortable digging into databases, user stats, or platform analytics * Expect top-down instructions: we trust you to figure it out * Prefer a typical 9–5: we move fast and take full ownership * Don't enjoy being close to customers and partners — we visit sites across Germany Qualifications -------------- * Fast-paced environment in your past: top-tier consulting, a hypergrowth startup, or a commercial role in energy or infrastructure * Experience in operations-focused roles and managing a large customer portfolio with structured processes * C1 German or higher — most of our customers are German-speaking * Bonus: Familiarity with energy project development, storage, or grid-connected assets Perks ----- * **Super small team, super early** → you're not only part of our culture, you will shape it * **Responsibility from day one** → the best idea wins, regardless of who it comes from * **All the tools you need** → Claude, n8n or any other AI subscriptions, whatever helps you build faster * **Direct customer access** → build what matters, see impact immediately * **Munich-based** → work alongside founders solving hard problems together Find more [English Speaking Jobs in Germany](https://www.arbeitnow.com/english-speaking-jobs) on Arbeitnow