Customer Quality Engineer

**What You Will Do:** --------------------- * Quality Data Analysis: Collect and evaluatee customer quality data to identify trends and determine root causes of quality issues. * Project Management: Lead smallscale quality improvement projects, ensuring effective implementation of solutions within established timelines. * Crossfunctional Collaboration: Partner with engineering, production, and support teams to resolve customer quality concerns and enhance product standards. * Quality Assurance Development: Design and implement robust quality assurance processes to maintain compliance with industry standards and best practices. * Technical Customer Support: Provide expert technical support to customers, addressing complex qualityrelated inquiries and facilitating timely resolutions. **What You Will Need:** * Quality Assurance: Expertise in implementing and managing quality standards to ensure customer satisfaction. * Root Cause Analysis: Proficient in identifying underlying causes of quality issues to devise effective solutions. * Project Management: Skilled in leading and coordinating quality improvement projects from inception to completion. * Statistical Analysis: Ability to analyze quality metrics using statistical tools to inform decisionmaking. * Crossfunctional Collaboration: Experienced in working with diverse teams to integrate quality processes across departments. * Advanced Problem Solving: Capacity to tackle complex quality challenges with innovative and effective approaches. * Technical Documentation: Proficient in creating comprehensive quality reports and maintaining accurate documentation. * Continuous Improvement: Knowledgeable in applying continuous improvement methodologies to enhance quality processes. * Communication: Effective in conveying complex quality information clearly to stakeholders and team members. * Customer Focus: Strong ability to understand and meet customer quality requirements and expectations. **What You Will Gain:** ----------------------- * **Salary range from 12 000 to 18 500 PLN gross** – depending on experience. * Advancement opportunities in an international team. * A total rewards package that includes private health insurance, life & accidental insurance. * Multisport package. * Meal vouchers. * Company performance bonus program. * Work-life balance, semi-flexible working time. * PPK: Company contribution to your PPK account up to 4% of compensation depending on seniority. * Hybrid work model. * Educational support.