Customer Service Associate
cogent e
📍 thane india🕐 25d ago🔗 internshala
Job Description
Customer Service Associate
[Cogent E Services](/company/cogent-e-services-1669804601\)
Thane
Start Date
Starts Immediately
CTC (ANNUAL)
₹ 2,47,000 - 3,45,000 ₹ 2,47,000 - 3,45,000 /year
Experience
No experience required
No experience required
Apply By
14 Sep' 26
Posted 1 day ago
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About the job
-------------
Answer incoming calls, chats, and emails in a timely way.
Solve customer problems and process orders or returns.
Write down details of customer talks in computer logs.
Send hard problems to higher departments when needed
### Skill(s) required
MS-Excel MS-Office
Earn certifications in these skills
[Learn MS-Excel](https://trainings.internshala.com/excel-course/?utm_source=is_web_internshala_details_page)
[Learn Business Communication](https://trainings.internshala.com/business-communication-course/?utm_source=is_web_internshala_details_page)
Who can apply
Only those candidates can apply who:
1\. are from Thane only
### Salary
Probation:
Duration:
Salary during probation:
After probation:
Annual CTC: ₹ 2,47,000 - 3,45,000 /year
Annual CTC breakup:
1\. Fixed pay: ₹ 2,28,000 - 3,20,000 /year
2\. Variable pay: ₹ 19,000 - 25,000 /year
### Perks
Life Insurance
### Number of openings
20
About Cogent E Services
-----------------------
[Website](http://cogenteservices.com)
Cogent is an Indian CXM solutions provider facilitating businesses and brands to redefine their customer experience management in the digital age. Since 2004, we continue to deliver industry-specific results and an approach that strengthens customer relations and differentiates you from your competitors. We design and administer customer experience through digital solutions such as automation, analytics, and AI/ML-based solutions.
Activity on Internshala
Hiring since August 2026
1 opportunity posted
[Apply now](/student/interstitial/application/fresher-customer-service-associate-job-in-thane-at-cogent-e-services1786775882)
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Stipend: ₹ 2,47,000 - 3,45,000