Customer Service Associate

Customer Service Associate [KoinBX](/company/koinbx-1721719746\) Madurai Start Date Starts Immediately CTC (ANNUAL) ₹ 11,00,000 - 12,00,000 ₹ 11,00,000 - 12,00,000 /year Experience No experience required No experience required Apply By 7 Aug' 26 Posted 3 weeks ago Fresher Job 86 applicants [Share on WhatsApp](https://wa.me/?text=Check%20out%20this%20%20job%20at%20KoinBX%20https%3A%2F%2Finternshala.com%2Fjob%2Fdetail%2Ffresher-customer-service-associate-job-in-madurai-at-koinbx1783493351%3Futm_source%3Dwp_share%26referral%3Dweb_share) [Share on LinkedIn](https://www.linkedin.com/shareArticle?mini=true&url=https%3A%2F%2Finternshala.com%2Fjob%2Fdetail%2Ffresher-customer-service-associate-job-in-madurai-at-koinbx1783493351%3Futm_source%3Dli_share%26referral%3Dweb_share) [Share on Facebook](https://www.facebook.com/share.php?u=https%3A%2F%2Finternshala.com%2Fjob%2Fdetail%2Ffresher-customer-service-associate-job-in-madurai-at-koinbx1783493351%3Futm_source%3Dfb_share%26referral%3Dweb_share) [Share on Twitter](https://twitter.com/share?url=https%3A%2F%2Finternshala.com%2Fjob%2Fdetail%2Ffresher-customer-service-associate-job-in-madurai-at-koinbx1783493351%3Futm_source%3Dtw_share%26referral%3Dweb_share) [Copy link](#) [Apply now](/student/interstitial/application/fresher-customer-service-associate-job-in-madurai-at-koinbx1783493351) [Apply now](/student/interstitial/application/fresher-customer-service-associate-job-in-madurai-at-koinbx1783493351) About the job ------------- Key responsibilities: Location : madurai Working : 6 working days Rotational Shift Basis Responsibilities: Respond to customer inquiries through phone, email, chat, or in person. Provide accurate information about products and services. Resolve customer complaints and issues promptly. Process orders, returns, refunds, and account updates. Maintain records of customer interactions in company systems. Escalate complex issues to the appropriate department when needed. Follow up with customers to ensure issue resolution and satisfaction. Build positive relationships through professional communication. Meet customer service targets and quality standards. Collaborate with internal teams to improve customer experience and service delivery. ### Skill(s) required English Proficiency (Spoken) MS-Excel MS-Office Earn certifications in these skills [Learn Business Communication](https://trainings.internshala.com/business-communication-course/?utm_source=is_web_internshala_details_page) [Learn MS-Excel](https://trainings.internshala.com/excel-course/?utm_source=is_web_internshala_details_page) ### Salary Probation: Duration: Salary during probation: After probation: Annual CTC: ₹ 11,00,000 - 12,00,000 /year Annual CTC breakup: 1\. Fixed pay: ₹ 1,00,000 - 2,00,000 /year 2\. Variable pay: ₹ 10,00,000 /year ### Number of openings 5 About KoinBX ------------ [Website](http://koinbx.com) KoinBX is India's most trusted and fastest-growing crypto exchange, dedicated to providing a secure, compliant, and user-friendly platform for crypto enthusiasts and traders across India. As the most trusted and fastest-growing crypto exchange, KoinBX is your gateway to the future of finance, with a user-centric approach, advanced security measures, and an extensive array of cryptos. Our vision is to be the cornerstone of a future where every individual, regardless of background, discovers and harnesses the boundless opportunities of digital assets. KoinBX opens the doors to a future where digital assets play a transformative role in shaping the financial landscape. Activity on Internshala Hiring since July 2026 1 opportunity posted [Apply now](/student/interstitial/application/fresher-customer-service-associate-job-in-madurai-at-koinbx1783493351) Additional Questions × Close Sign up to continue Candidate sign up [ Sign up/ Login with Google ](/login/get_google/?utm_source=&utm_medium=&utm_campaign=) Sign up with Email OR Email Password First Name Last Name Sign up By continuing as a candidate, you agree to our [T&C](/terms#student). Already registered? [Login](/student/resume?detail_source=resume_intermediate) var to\_show\_recaptcha = 0; Sign up to continue Candidate sign up [ Sign up/ Login with Google ](/login/get_google/?utm_source=&utm_medium=&utm_campaign=) Sign up with Email OR Email Password First Name Last Name Sign up By continuing as a candidate, you agree to our [T&C](/terms#student). Already registered? [Login](/student/resume?detail_source=resume_intermediate) var to\_show\_recaptcha = 0; var to\_trigger\_already\_applied\_btn\_ga = 0; var is\_post\_auto\_approved = 0; var is\_internship\_sent\_for\_followup\_for\_unpaid = ""; var is\_internship\_sent\_for\_followup\_for\_less\_stipend = ""; var to\_show\_invite\_applicant = true; var to\_show\_zapp\_modal = false; var to\_show\_zapp\_opt\_in\_modal = false; var internship\_id = 3205249; var open\_positions = 5; Stipend: ₹ 11,00,000 - 12,00,000