Customer Service Engineer

**At Cadence, we hire and develop leaders and innovators who want to make an impact on the world of technology.** ----------------------------------------------------------------------------------------------------------------- **Responsibilities:** This is a full-time position. Responsibilities will include but are not limited to: * Provide 1st line technical support to end customers for all VTD products, ranging from basic to advanced content, while meeting KPIs for response time and quality * Provide basic and advanced software training and demonstrations, as part of both pre-sales and post-sales activities * Create technical content such as knowledge articles and presentations * Engage with the VTD online community of users **Qualifications (Required):** * Bachelors or Masters degree in Mechanical Engineering, Automotive Electronics or other relevant disciplines * 2-3 years of industrial experience, especially in a relevant industry such as automotive, as an  ADAS or automotive electronics engineer. * 1 to 3 years’ experience in AV/ADAS Simulation design and Scenario Authoring. * Experience with tools, Vires VTD or similar software like IPG carmaker, Scaner, Carla, and Applied Intuition is an added advantage. * Experience on Linux and understanding of computer fundamentals is required * Ability to explain complex technical problems with excellent written and oral communication and presentation skills * Excellent interpersonal skills * Strong self-organization and time-management skills with a commitment to meet deadlines * Must be able to interact in a team environment **Qualifications (Beneficial):** * Simulation experience with VTD * Working with scripts and shell commands like Bash, Tcsh, Python, and Lua is an advantage, not mandatory. * Exposure to programming (basic level), like C++, python is an added advantage. **We’re doing work that matters. Help us solve what others can’t.** -------------------------------------------------------------------