Customer Service Manager

It's fun to work in a company where people truly BELIEVE in what they're doing! The Customer Service Manager is responsible to deliver exceptional Customer Service and uphold company values in the community. To manage the implementation and monitoring of customers service levels in the store and to ensure that all store and hygiene standards are met. **Minimum requirements** Matric / Grade 12 / NQF 4 equivalent 12-18 months face-to-face customer service experience  Driver's License **Competencies** Customer service centric Self-driven    Basic computer literate (MS Office)   High energy levels   High attention to detail   Ability to think on your feet when resolving problems   Sense of urgency   Professional  Analytical skills   Good communication skills   **Key responsibilities** **Customer Service**    Deliver informal and formal feedback   Manager Customer Complain Chart   **Store Standards**   Ensure SOPs are adhered to **Communication**   Provide informal and formal feedback   **Training**   Provide training on Customer Complaints Chart   Store Audits   **Social Responsibility**  Informal and formal feedback   Local Newspaper   The incumbent may also be expected to perform other duties as assigned from time to time. This position will require transferability between stores. **Closing date: Thursday 06 August 2026** _If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!_ Discover who we are