Customer Service Representative - Overnights
uline
📍 kenosha wisconsin waukegan illinois pleasant prairie wisconsin gurnee illinois racine wisconsin united states🕐 8d ago🔗 workday
Job Description
**Customer Service Representative - Overnights**
**Pay from $29 to $34 per hour** **with significant growth and earning potential!**
**Includes $4 Shift Differential**
**Kenosha Branch**
**12355 Uline Way, Kenosha, WI 53144**
Fast, friendly and customer focused. As a Uline Overnight Customer Service Representative, you'll build customer relationships, provide solutions and deliver legendary service. Join a family-owned company where exceptional training and tools set you up for long-term career success.
**Full-Time Hours:** 4-day or 5-day on-site schedules available, includes weekends.
**Why Customer Service at Uline?**
* **Best-in-Class Training:** Handle real customer interactions with confidence through hands-on training and ongoing support.
* **Grow Your Career:** Develop valuable problem-solving and communication skills while advancing with a stable, growing company.
* **Make a Difference:** Deliver legendary service by identifying effective solutions that support our customers’ business needs.
**Position Responsibilities**
* Process customer orders, make product recommendations and handle account inquiries using world-class technology.
* Be a product and solutions expert! We’ll equip you to answer product, pricing and shipping questions quickly and confidently.
* Build business relationships with customers over phone, email and chat.
* Understand customer needs and recommend Uline's best solutions.
* Help customers navigate Uline's website and online ordering.
**Minimum Requirements**
* High school diploma or equivalent. Bachelor's degree **preferred.**
* Excellent problem-solving, listening and communication skills.
* Prior customer service experience is **a plus,** but if you are eager to learn, we will train you!
**Benefits**
* Complete health insurance coverage and 401(k) with 6% employer match that starts day one!
* Multiple bonus programs.
* Paid holidays and generous paid time off.
* Tuition Assistance Program that covers professional continuing education.
**Employee Perks**
* Café featuring affordable daily meal options from local restaurants.
* On-site fitness center and beautifully maintained walking paths.
* Best-in-class, clean, modern facilities.
**About Uline**
Uline, a family-owned company, is North America’s leading distributor of shipping, industrial, and packaging materials with over 10,000 employees across 15 locations.
Uline is a drug-free workplace. All new hires must complete a pre-employment hair follicle drug screening. All positions are on-site.
EEO/AA Employer/Vet/Disabled
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Our employees make the difference and we are committed to offering exceptional benefits and perks! Explore [Uline.jobs](https://www.uline.jobs/#working-here) to learn more!