Customer Service Representative

### **Customer Service Representative** 📍 **Location:** 6425 Pasco Hauling – New Port Richey, FL 💰 **Pay:** **$18.00 per hour** 🕒 **Schedule:** Monday–Friday | 8:00 AM – 5:00 PM ) **Why Choose Waste Connections?** At **Waste Connections**, we’re more than a waste management company—we’re a team committed to serving our communities and supporting each other. We believe in creating an environment where employees feel **empowered, valued, and trusted** to make a difference every day. **About the Role** As a **Customer Service Representative**, you’ll be the voice of our company—helping customers with their service needs and ensuring smooth operations for our drivers and teams. This role is about more than answering calls—it’s about **building relationships, solving problems, and making a positive impact**. **What You’ll Do** * Answer customer calls and process requests for new service, changes, or discontinuation * Accept payments, research billing inquiries, and update account information * Work closely with drivers and operations teams to ensure timely and accurate service * Resolve customer issues with **cost-effective, safe, and environmentally responsible solutions** **What Makes You a Great Fit** * **2+ years of high-volume customer service experience** * Proficiency with **Microsoft Word, Excel, and Outlook** * Excellent **verbal and written communication skills** * Strong problem-solving ability and a passion for helping people **What We Offer** * **Competitive Pay: $18/hr** * **Full Benefits Package**, including: * Medical, Dental, Vision Insurance * 401(k) with Company Match * Paid Vacation * **Extra Perks:** * Employee Assistance & Mental Health Program * Emergency Travel Assistance * Prepaid Legal Plan * Scholarship Opportunities for Kids * Employee Stock Purchase Plan * Employee Relief Fund * Life Insurance & Disability Coverage **Join a team that values safety, teamwork, and community impact. Apply today and connect with your future at Waste Connections!** Waste Connections is an **Equal Opportunity Employer**. All qualified applicants will receive consideration for employment without regard to disability or protected veteran status.