Customer Service Representative

Alaska Waste is looking to hire a **Customer Service Representative in Anchorage, AK!** Be the Voice That Connects Our Community to Exceptional Service **📍 Location:** Anchorage, Alaska **🕗 Schedule:** Monday–Friday | 8 AM – 5 PM (No late nights!) **💵 Pay:** Starting at **$21.00 per hour.** **📅 Type:** Full-Time | Office-Based 🌟 **Why Join Alaska Waste?** At Alaska Waste, a **Waste Connections company**, we do more than keep Alaska clean—we build strong communities with every customer call. We're looking for a **Customer Service Representative** who’s friendly, reliable, and ready to grow with a company that values your talent. If you love solving problems, thrive in a fast-paced setting, and want a stable job with **great benefits and real career growth**, this is the role for you! 💼 **What You’ll Be Doing** You’ll be the first point of contact for our customers—helping them with service questions, resolving issues, and ensuring their needs are met quickly and professionally. Your day-to-day will include: * Answering incoming calls and assisting customers with service requests, billing, or account changes * Resolving customer concerns with clarity, care, and a positive attitude * Using company systems and Microsoft Office tools (Word, Excel, Outlook) * Preparing service orders, change of address forms, and account adjustments * Collaborating with internal departments to ensure excellent service * Occasionally assisting at the front desk/reception area * Promoting goodwill and offering additional services where appropriate ✅ **What You Bring to the Table** * **2+ years of customer service experience** (call center experience is a plus!) * Comfortable using **MS Word, Excel, and Email** * Fast, accurate typing & 10-key skills * Great organization, multitasking, and communication abilities * A calm and professional demeanor—even under pressure * High school diploma or equivalent preferred * Ability to work in-office (remote work may be requested during temporary protocols) 🖥️ **Your Work Environment** * Clean, bright office environment * Standard workstation (desk, phone, headset, dual monitors) * Fast-paced, high-volume call setting * Long periods of sitting and typing * Occasional exposure to elevated noise from nearby calls 💡 **Perks & Benefits** * **Medical, dental, and vision insurance** * **Flexible spending account (FSA)** * **Short & long-term disability coverage** * **Life insurance** * **401(k) retirement plan with match** * **Paid training and internal promotion opportunities** * Work with a supportive, team-first group of professionals 🚀 **Apply Today and Connect with Your Future** Ready to build your future with a growing, mission-driven company? 📝 Apply now at: [www.wasteconnections.com](https://www.wasteconnections.com/) Search for **Customer Service Representative – Anchorage, AK** and complete your application! **Waste Connections is an Equal Opportunity Employer.** All qualified applicants will receive consideration for employment without regard to disability or protected veteran status.