Customer Service Representative
waste connections us
📍 3106-aurora united states🕐 20d ago🔗 workday
Job Description
**Groot** is looking for a **Customer Service Representative** to join the team in **Aurora, IL.**
--------------------------------------------------------------------------------------------------
Our priority is to make sure we hire professional customer service representatives that care about the safety of our drivers and the service provided to the community. As a customer service representative with us the minimum responsibilities are:
------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
* Answering customer calls and processing customer orders for new service, discontinuance, or changes in service.
* Accepting payments from customers, researching customer billing inquiries and updating customer account information.
* Interacting with customers and Waste Connections employees to determine service requirements, resolve problems or complaints, and seeks cost-effective, safe environmentally sound solutions to service issues.
* Other job related duties as assigned.
**What we need from you:**
* 2 years of high volume Customer Service experience preferred
* Experience with Microsoft Word, Excel and Outlook
* Excellent verbal and written communication skills
**Pay:** $20.00 per hour, depending on experience.
**What you’ll get from us:**
* Competitive Compensation
* 401(K) with company match; let us help you save for your future
* Healthcare; Medical, Dental, Vision
* Perks, perks, perks! Employee Assistance Mental Health Program, Emergency Travel Assistance, Prepaid Legal Plan, Scholarship Opportunities for kids, Employee Stock Purchase Plan, Employee Relief Fund
* Insurance: Life, Short Term/Long Term Disability
Waste Connections is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to disability or protected veteran status.