Customer Service Representative

waste connections us

📍 3106-aurora united states🕐 20d ago🔗 workday

Job Description

**Groot** is looking for a **Customer Service Representative** to join the team in **Aurora, IL.** -------------------------------------------------------------------------------------------------- Our priority is to make sure we hire professional customer service representatives that care about the safety of our drivers and the service provided to the community. As a customer service representative with us the minimum responsibilities are: ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------ * Answering customer calls and processing customer orders for new service, discontinuance, or changes in service. * Accepting payments from customers, researching customer billing inquiries and updating customer account information. * Interacting with customers and Waste Connections employees to determine service requirements, resolve problems or complaints, and seeks cost-effective, safe environmentally sound solutions to service issues. * Other job related duties as assigned. **What we need from you:** * 2 years of high volume Customer Service experience preferred * Experience with Microsoft Word, Excel and Outlook * Excellent verbal and written communication skills **Pay:** $20.00 per hour, depending on experience. **What you’ll get from us:** * Competitive Compensation * 401(K) with company match; let us help you save for your future * Healthcare; Medical, Dental, Vision * Perks, perks, perks!  Employee Assistance Mental Health Program, Emergency Travel Assistance, Prepaid Legal Plan, Scholarship Opportunities for kids, Employee Stock Purchase Plan, Employee Relief Fund * Insurance: Life, Short Term/Long Term Disability Waste Connections is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to disability or protected veteran status.