Customer Service Specialist

**About Peddler** **Help build the future of urban logistics** Peddler is building the next generation of urban delivery networks: faster, cleaner and designed for modern commerce. Peddler is launching the Netherlands’ largest domestic micro-hub network, powered by a leading fleet of cargo bikes and LEVs. From our urban hubs, we help retailers and e-commerce platforms move goods closer to customers , faster, cleaner and built for same-day city logistics. To scale this network successfully, we need strong hands-on people across our company: people who can turn plans into execution, data into action, and local teams into consistent, high-performing operations. **Are you a student looking for a side job where you can really make a difference?** As a Customer Service Specialist at Peddler, you will help customers with their questions and problems, making sure every interaction comes out positively. ** What you'll do** As the face of Peddler, you will contribute to maintaining and strengthening customer relationships, making you a key pillar in the growth of our start-up. * Answer questions and resolve customer issues related to deliveries. * Ensure that every customer interaction ends with a smile. * Work quickly and efficiently to resolve issues that will improve for customer satisfaction. * Work with other departments to ensure customer satisfaction and resolve any issues.