Customer Support Associate
cogent e
📍 indore india🕐 23h ago🔗 internshala
Job Description
Customer Support Associate
[Cogent E Services](/jobs/job-at-cogent-e-services\)
Indore
Start Date
Starts Immediately
CTC (ANNUAL)
Competitive salary Competitive salary
Experience
No experience required
No experience required
Apply By
7 Sep' 26
Posted 3 weeks ago
Fresher Job
Be an early applicant
[Share on WhatsApp](https://wa.me/?text=Check%20out%20this%20%20job%20at%20Cogent%20E%20Services%20https%3A%2F%2Finternshala.com%2Fjob%2Fdetail%2Ffresher-customer-support-associate-job-in-indore-at-cogent-e-services1773102615%3Futm_source%3Dwp_share%26referral%3Dweb_share) [Share on LinkedIn](https://www.linkedin.com/shareArticle?mini=true&url=https%3A%2F%2Finternshala.com%2Fjob%2Fdetail%2Ffresher-customer-support-associate-job-in-indore-at-cogent-e-services1773102615%3Futm_source%3Dli_share%26referral%3Dweb_share) [Share on Facebook](https://www.facebook.com/share.php?u=https%3A%2F%2Finternshala.com%2Fjob%2Fdetail%2Ffresher-customer-support-associate-job-in-indore-at-cogent-e-services1773102615%3Futm_source%3Dfb_share%26referral%3Dweb_share) [Share on Twitter](https://twitter.com/share?url=https%3A%2F%2Finternshala.com%2Fjob%2Fdetail%2Ffresher-customer-support-associate-job-in-indore-at-cogent-e-services1773102615%3Futm_source%3Dtw_share%26referral%3Dweb_share) [Copy link](#)
[Apply now](/student/interstitial/application/fresher-customer-support-associate-job-in-indore-at-cogent-e-services1773102615)
[Apply now](/student/interstitial/application/fresher-customer-support-associate-job-in-indore-at-cogent-e-services1773102615)
About the job
-------------
Job Role: Customer Support Associate- Handle customer queries and provide support for digital banking servicesResponsibilities:Handle inbound customer inquiries professionally and efficiently across various communication channels.Resolve customer issues, provide accurate information, and offer solutions in a timely manner, primarily using English/Hindi or other regional languagesDocument all customer interactions and transactions accurately in the CRM system.Maintain a high level of customer satisfaction by adhering to service standards and procedures.Collaborate with team members and other departments to escalate and resolve complex issues.Stay updated on product knowledge, policies, and procedural changes.Eligibility Criteria:- Completed graduation in any discipline- Strong communication and interpersonal skills- Basic knowledge of digital banking platformsShift Timings:Rotational for Male7am-7pm for FemalesSalary25,000/- CTC (Fixed)Interested Candidates can drop their CV on 8889586993 or Email at [email protected]
Earn certifications in these skills
[Learn Business Communication](https://trainings.internshala.com/business-communication-course/?utm_source=is_web_internshala_details_page)
### Salary
Probation:
Duration:
Salary during probation:
After probation:
Annual CTC: Competitive salary
### Number of openings
1
Editor’s note
Information above is Internshala's interpretation and paraphrasing of what we found on the shared link.
[Apply now](/student/interstitial/application/fresher-customer-support-associate-job-in-indore-at-cogent-e-services1773102615)
Additional Questions
×
Close
Sign up to continue
Candidate sign up
[
Sign up/ Login with Google
](/login/get_google/?utm_source=&utm_medium=&utm_campaign=)
Sign up with Email
OR
Email
Password
First Name
Last Name
Sign up
By continuing as a candidate, you agree to our [T&C](/terms#student).
Already registered? [Login](/student/resume?detail_source=resume_intermediate)
var to\_show\_recaptcha = 0;
Sign up to continue
Candidate sign up
[
Sign up/ Login with Google
](/login/get_google/?utm_source=&utm_medium=&utm_campaign=)
Sign up with Email
OR
Email
Password
First Name
Last Name
Sign up
By continuing as a candidate, you agree to our [T&C](/terms#student).
Already registered? [Login](/student/resume?detail_source=resume_intermediate)
var to\_show\_recaptcha = 0;
var to\_trigger\_already\_applied\_btn\_ga = 0;
var is\_post\_auto\_approved = 0; var is\_internship\_sent\_for\_followup\_for\_unpaid = ""; var is\_internship\_sent\_for\_followup\_for\_less\_stipend = ""; var to\_show\_invite\_applicant = true; var to\_show\_zapp\_modal = false; var to\_show\_zapp\_opt\_in\_modal = false; var internship\_id = 3073544; var open\_positions = 1;
Stipend: Competitive salary