Customer Support Specialist - Bilingual

**Customer Support Specialist - Bilingual** **(English / French)** **Pay from $35 to $40 per hour with significant growth and earning potential!** **Toronto Branch** **3333 James Snow Parkway, Milton, ON L9T 8L1** Fast, friendly and customer focused. As a Uline Bilingual Customer Support Specialist, you’ll dig into order details to deliver the legendary service our customers love. Make your move to Uline, a company built on stability and success. **Full-Time Hours:** Monday - Friday, 9:30 AM to 6 PM. **Why Customer Service at Uline?** * **Best-in-Class Training:** Handle real customer interactions with confidence through hands-on training and ongoing support. * **Grow Your Career:** Develop valuable problem-solving and communication skills while advancing with a stable, growing company. * **Make a Difference:** Deliver legendary service by identifying effective solutions that support our customers’ business needs. **Position Responsibilities** * Process customer orders, make product recommendations and handle account inquiries using world-class technology. * Be a product and solutions expert! We’ll equip you to answer product, pricing and shipping questions quickly and confidently. * Build business relationships with customers over phone, email and chat. * Understand customer needs and recommend Uline's best solutions. * Help customers navigate Uline's website and online ordering. **Minimum Requirements** * High school diploma or equivalent. Bachelor's degree **preferred.** * Excellent problem-solving, listening and communication skills. * Prior customer service experience is **a plus**, but if you are eager to learn, we will train you! * **Bilingual (English / French) - fluent in both verbal and written forms.** **Benefits** * Company-paid extended health coverage and RRSP with 6% employer match that starts day one! * Multiple bonus programs. * Paid holidays and generous paid time off. * Tuition Assistance Program that covers professional continuing education. **Employee Perks** * On-site café, outdoor patio and first-class fitness center. * Monthly employee-appreciation events. * Opportunities for community involvement. * Best-in-class, clean, modern facilities. **About Uline** Uline, a family-owned company, is North America’s leading distributor of shipping, industrial, and packaging materials with over 10,000 employees across 15 locations. Uline is a drug-free workplace. All positions are on-site. Uline is an Equal Opportunity Employer #LI-AS1 #LI-TOR001 (#IN-TORCS2) #ZR-TORCS Our employees make the difference and we are committed to offering exceptional benefits and perks!  Explore [Uline.jobs](https://www.uline.jobs/#working-here) to learn more!