Data Analyst - Digital

**OVERVIEW:**  Data Analyst on the Domain Analytics Team, part of M&T’s Customer Insights & Analytics Organization. We provide analytical insights that empower Marketing and Digital Product organizations to drive business growth, strengthen customer relationships, and accelerate digital adoption.   Our work spans:  * Experimentation & Measurement – Designing and analyzing tests to optimize customer acquisition for Retail and Business Banking segments.  * Cross-Channel Analytics & Attribution – Understanding how customers interact across channels and identifying what drives engagement.  * Digital Journey Analytics – Uncovering insights from web and app behaviors to improve customer experiences.  * Digital Product Enablement – Partnering with product teams across the development lifecycle to support new feature launches with data and performance measurement.  * Data Products & Ad-Hoc Analysis – Building dashboards and self-service tools, and delivering quick-turn insights to answer business questions.  The Data Analyst will partner with Digital Product and Technology teams to deliver data products, insights, and scalable reporting solutions that enable data-informed decision-making. This role will support the full digital product lifecycle by measuring performance, monitoring customer engagement, evaluating new features, and providing analytical guidance for both strategic roadmap initiatives and operational priorities.  **LOCATION:** This role follows a hybrid work model, requiring onsite presence four days per week at one of M&T Bank’s regional offices. Candidates must reside within a reasonable commuting distance to one of the following locations: * 345 Main Street, Buffalo, NY * 115 Federal Street, Boston, MA * 1 Light Street, Baltimore, MD * 1350 I Street NW, Washington, DC * 1100 North Market Street, Wilmington, DE * 277 Park Avenue, New York, NY * 850 Main Street, Bridgeport, CT * 77 Pine Street, Burlington, VT **POSITION RESPONSIBILITIES:**  * Explore, mine, and profile data across multiple datasets to gain and interpret insights for use in dashboards, ad-hoc analysis and analytics products.  * Support digital platform modernization initiatives by designing and validating reporting, dashboards, and tracking solutions for migrations to new platforms and data sources.  * Collaborate with both technical and non‑technical stakeholders to translate business questions into analytical solutions.   * Support high‑quality analytics delivery by conducting data quality checks, collaborating on data model design, and applying best practices for code documentation and storage.  * Develop business intelligence solutions designed to meet business needs.    * Understand and adhere to the Company’s risk and regulatory standards, policies and controls in accordance with the Company’s Risk Appetite.  Identify risk-related issues needing escalation to management.  * Design, implement, maintain, and enhance internal controls to mitigate risk on an ongoing basis.  Identify risk-related issues needing escalation to management.  * Promote an environment that supports belonging and reflects the M&T Bank brand.  * Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.  **MINIMUM QUALIFICATIONS REQUIRED:**  * Bachelor’s degree and a minimum of 3 years of related experience, or in lieu of a degree, a combined minimum of 7 years higher education and/ or work experience, including a minimum of 3 years related experience  * Intermediate SQL, experience querying databases (SQL Server, Snowflake, etc).   * Experience working in large databases  * Experience with Business Intelligence/Visualization tools (PowerBI, Tableau)  **IDEAL QUALIFICATIONS PREFERRED:**  * 1 or more years related work experience in data analysis, bonus if supporting digital product development, operations, or technology organizations.  * Experience with programming languages such as Python, SAS  * Experience with reporting automation (PowerBI, Alteryx)  * Experience with one or more cloud databases.  * Experience working within an agile environment  M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $94,400.00 - $157,400.00 Annual (USD). The successful candidate’s particular combination of knowledge, skills, and experience will inform their specific compensation. **Location** ============ Baltimore, Maryland, United States of America