Data Analyst-Veitnam-Commercial Excellence

**Job Description Summary** The Data Analyst, Vietnam Commercial Excellence is a GCC-based permanent Sandoz role dedicated to supporting Vietnam. The role executes high-quality dashboards, KPI reporting, CRM analytics, sales and customer analytics, incentive reporting support, segmentation and targeting analytics, territory analytics and data-quality management. The successful candidate will help Vietnam Commercial Excellence make faster, clearer and better-governed decisions while Vietnam retains business prioritization, interpretation and final decision ownership. This role is ideal for a hands-on analytics professional who combines strong Power BI, Excel and data stewardship skills with commercial understanding, stakeholder partnership and a practical mindset for continuous improvement. **Job Description** Position Purpose: ----------------- The Data Analyst, Vietnam Commercial Excellence is a GCC-based permanent Sandoz role dedicated to supporting Vietnam. The role executes high-quality dashboards, KPI reporting, CRM analytics, sales and customer analytics, incentive reporting support, segmentation and targeting analytics, territory analytics and data-quality management. The successful candidate will help Vietnam Commercial Excellence make faster, clearer and better-governed decisions while Vietnam retains business prioritization, interpretation and final decision ownership. This role is ideal for a hands-on analytics professional who combines strong Power BI, Excel and data stewardship skills with commercial understanding, stakeholder partnership and a practical mindset for continuous improvement. **Your Key responsibilities:** ------------------------------ **Your key responsibilities include but not limited to:** * Analytics, dashboarding and reporting * Develop, refresh and maintain Vietnam-only Power BI dashboards and recurring KPI reports across sales, CRM, customer, field force and business performance. * Prepare monthly and quarterly insight packs, variance analysis and action-oriented commentary for Vietnam Commercial Excellence review. * Maintain dashboard documentation, including logic, definitions, filters, refresh cadence, data sources, and known limitations. ### Commercial analyses support * Provide reporting and analysis support for sales performance, customer segmentation, targeting, territory design, incentive tracking, and business planning cycles. * Support CRM / SCOUT analyses, including coverage, frequency, activity, coaching, consent, RTE, and digital engagement indicators – to guide improvement initiatives. * Prepare analysis outputs that are concise, traceable, and ready for business review. Data stewardship and controls * Maintain data dictionaries, validation rules, issue logs, reconciliation checks, and version-controlled documentation. * Reconcile key data inputs across multiple relevant datasets (e.g. sales, CRM, employee roster) and escalate data-quality issues through agreed channels. Ensure outputs follow agreed confidentiality, governance, and data-quality standards. * Process improvement and automation * Identify opportunities to reduce manual work, improve refresh reliability and standardize recurring reports. * Work with Vietnam, Region/GCO and GCC teams to implement approved automation and reusable analytics templates. * Ensure all analytics outputs follow agreed governance, data-quality and confidentiality standards. **What you will bring to the role:** **Essential Requirements:** * Bachelor’s degree in Business Analytics, Data Analytics, Statistics, Economics, Finance, Information Systems, Pharmacy, Life Sciences or a related field. * Strong experience in commercial analytics, business intelligence, sales analytics, CRM analytics, field-force analytics or performance reporting. * Experience building dashboards and recurring KPI reports for business stakeholders. * Good understanding of sales performance, customer segmentation, target setting, territory analytics, incentive reporting and CRM data quality. * Strong English communication skills, with the ability to translate complex data into clear business insight. * Ability to work in a matrix model across Vietnam, GCC and Region/GCO stakeholders.. Experience in pharmaceutical, generics, biosimilars, healthcare, FMCG or other field-force-driven industries is preferred. * Experience with Power BI, Qlik, CRM systems, IQVIA / MIDAS, distributor data, tender data, territory master data, incentive files or field-force activity data is an advantage. * Vietnamese language knowledge is a plus, but not required. Technical skills ---------------- * Power BI, Power Query, DAX, dashboard design and refresh management * Advanced Excel, reconciliation, scenario templates and controlled reporting packs * SQL or data-querying skills for extraction, joining and validation * Data quality management, data dictionaries, lineage, issue logs and version control * CRM and commercial analytics, including coverage, frequency, productive frequency, coaching, RTE, digital engagement, sales trends, segmentation, territory analytics and incentive reporting **Skills Desired** Advertising Campaigns, Alteryx, Analytical Thinking, Brand Awareness, Business Networking, Curiosity, Digital Marketing, Email Marketing, Marketing Communications, Marketing Plans, Marketing Strategy, Media Campaigns, Process Documentation, Strategic Marketing