Data Center Infrastructure Engineer – Server Storage & Backup

Data Center Infrastructure Engineer – Server, Storage & Backup1 Data Center Infrastructure Engineer =================================== **Location:** Sunnyvale, CA (Hybrid – 2 to 3 Days Onsite per Week) **Customer:** Intuitive Surgical **Employment Type:** Contract / Contingent Worker Position Summary ---------------- We are seeking an experienced Data Center Infrastructure Engineer to support mission-critical infrastructure operations across server, storage, backup, and monitoring environments. The ideal candidate will have strong hands-on experience with Dell, Cisco UCS, HPE servers, SAN/NAS storage platforms, enterprise backup solutions, and data center operations. Key Skills ---------- * Hardware installation, maintenance, and break-fix support for Dell, Cisco UCS, and HPE server platforms. * Storage administration and support for SAN/NAS environments, including Pure Storage, Isilon, and NetApp. * Backup and recovery management using Commvault and Data Domain. * Working knowledge of Data Center Infrastructure Management (DCIM) tools. * Infrastructure monitoring and troubleshooting using tools such as LogicMonitor, Elasticsearch, and related platforms. * Strong understanding of incident, change, and problem management processes. * Knowledge of information security, compliance, and operational best practices. Roles & Responsibilities ------------------------ * Install, maintain, troubleshoot, and provide break-fix support for Dell, Cisco UCS, and HPE server infrastructure. * Manage and support SAN/NAS storage platforms, including Pure Storage, Isilon, and NetApp environments. * Administer backup and recovery operations using Commvault and Data Domain technologies. * Ensure high availability and reliability of mission-critical production services operating in a 24x7 environment. * Monitor, optimize, and troubleshoot infrastructure components, including operating systems, storage, network connectivity, and applications. * Execute scheduled maintenance activities, including patching, upgrades, firmware updates, and hardware replacements. * Provide operational support across Production, Development, and QA environments. * Follow and improve operational processes related to incident management, change management, and service communications. * Participate in on-call support rotations to ensure service continuity. * Develop and maintain deployment and operational scripts where applicable. * Respond promptly to production alerts, incidents, and customer escalations. * Implement and maintain monitoring solutions to ensure infrastructure health and performance visibility. * Collaborate with cross-functional teams to troubleshoot complex technical issues and support ongoing infrastructure improvements. Required Qualifications & Experience ------------------------------------ * Minimum 5 years of hands-on experience supporting enterprise data center infrastructure. * Minimum 5 years of experience managing SAN/NAS storage platforms, including Pure Storage, Isilon, and NetApp. * Minimum 5 years of experience administering enterprise backup solutions, preferably Commvault and Data Domain. * Strong troubleshooting and problem-solving skills across infrastructure technologies. * Good understanding of information security principles, compliance requirements, and risk management practices. * Experience working in production environments supporting critical business applications. * Strong verbal and written communication skills with the ability to interact effectively with technical and business stakeholders. * Ability to work in a fast-paced, collaborative environment and manage multiple priorities. * Bachelor's degree in Information Technology, Computer Science, Engineering, or a related discipline. Preferred Qualifications ------------------------ * Experience with DCIM platforms and infrastructure monitoring tools. * Experience supporting large-scale enterprise environments. * Knowledge of automation and scripting for infrastructure operations. * Industry certifications related to Storage, Backup, Infrastructure, or Data Center Operations are a plus.