Digital Demand Management Intern

**Are you ready to get ahead in your career?** * We want to empower you to turn your ambitions into achievements. * We thrive in inclusiveness, diversity and embrace close collaborations for you to create impact for yourself and others. * Together, we aim to bring the best of technology to help people, businesses and the nation to be ahead in a changing world. * To realise our vision to become Malaysia’s leading converged solutions company, we are looking for a new talent to innovate and grow with us in a culture that values commitment, performance and possibilities. **Why does this job exist and why is it critical?​** Join Maxis as a Digital Demand Management Intern and gain hands-on exposure to digital transformation, AI initiatives, and demand management processes within the telecommunications industry. In this role, you will support the evaluation and coordination of digital and AI-driven projects while collaborating with cross-functional teams to drive innovation and operational improvements. **Key Responsibilities** * **Demand Funnel Support:** Assist in the initial analysis of AI and digital requests while learning about prioritisation processes, resource allocation, and project planning from demand intake through to project initiation. * **Digital Communication & Feedback:** Support digital liaison activities between Network departments by preparing workshop summaries, gathering stakeholder feedback, and contributing to continuous improvement efforts. * **Requirements Assistance:** Work closely with Network Subject Matter Experts (SMEs) and stakeholders to document business requirements for digital and AI-driven solutions and contribute to solution design discussions. * **Business Case Contribution:** Assist with data analysis and cost-benefit assessments for proposed digital initiatives and contribute to the preparation of business case components. * **Budget & Procurement Learning:** Support the monitoring of budget allocation for AI and digital initiatives while gaining exposure to procurement-related processes and activities. **Preferred Skills/Qualifications** * **Education:** Currently pursuing or holding a Bachelor’s degree in Computer Science, Information Technology, Data Analytics, Telecommunications, Business Information Systems, or related disciplines. * **Technical Skills:** Familiarity with Python, SQL, Java, JavaScript, MS Excel, and MS PowerPoint. * **Business Intelligence & Automation Tools:** Exposure to Business Intelligence tools such as MicroStrategy or Fine BI, and RPA tools such as Selenium or UiPath is an advantage. * **Industry Knowledge:** Basic understanding of telecommunications industry standards and best practices, including concepts related to ITU-T, TM Forum, and GSMA. * **Project & Process Awareness:** Awareness of project management, program management, and process or quality management principles. * **Digital & AI Interest:** Exposure to or strong interest in AI, machine learning, automation, and digital transformation technologies. * **Communication & Collaboration:** Good interpersonal and teamwork skills with the ability to communicate effectively across departments. * **Analytical Thinking:** Ability to understand technical concepts and their potential business implications. **Why Join Us** As a Digital Demand Management Intern, you’ll gain valuable experience in managing digital transformation initiatives within a dynamic telecommunications environment. You will: * Gain exposure to AI and digital project evaluation, planning, and coordination processes. * Develop practical skills in data analysis, business case preparation, and stakeholder collaboration. * Learn how digital transformation initiatives are managed within a large-scale organisation. * Build technical and business knowledge across telecommunications, AI, and automation domains. * Work alongside experienced professionals driving innovation and operational excellence. This internship offers an exciting opportunity to build a strong foundation in digital transformation, demand management, and AI-driven initiatives while contributing to impactful technology projects. **Internship Period** * Internship opportunities available for candidates who can start in July, with a duration of up to **6 months** * Applicants **must include their availability period clearly in their CV**. **What’s next?** * Once you’ve applied online, our team will carefully review your application. Due to a high volume of applications, we appreciate your patience to allow for a fair and timely review process. * Should you be shortlisted for the role, we will send you an invitation via email for a digital interview. You can also check on your application status by logging into your candidate account. Maxis values diverse voices & people. We hire and reward our employees based on capability & performance — regardless of ethnicity, gender, age, education, religion, nationality or physical ability.