Digital Learning and Knowledge Enablement Intern
maxine
📍 menara maxis malaysia🕐 7d ago🔗 workday
Job Description
**Are you ready to get ahead in your career?**
* We want to empower you to turn your ambitions into achievements.
* We thrive in inclusiveness, diversity and embrace close collaborations for you to create impact for yourself and others.
* Together, we aim to bring the best of technology to help people, businesses and the nation to be ahead in a changing world.
* To realise our vision to become Malaysia’s leading converged solutions company, we are looking for a new talent to innovate and grow with us in a culture that values commitment, performance and possibilities.
**Why does this job exist and why is it critical?**
Join us as a **Digital Learning and Knowledge Enablement Intern**, where you will gain hands-on experience in digital learning, knowledge management, AI-enabled learning solutions, and workplace automation. You will support initiatives that help employees access quality learning resources, enhance knowledge sharing, and improve learning experiences through technology and innovation.
Key Responsibilities
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1\. Digital Learning Content & Communications
* Assist in creating digital learning materials, including learning guides, presentations, infographics, and job aids.
* Support the preparation of internal communications to promote learning programmes and initiatives.
* Help ensure learning content is clear, engaging, and aligned with organisational learning objectives.
2\. Gamified Learning Activities
* Assist in developing engaging learning experiences using gamification concepts.
* Support the creation of quizzes, challenges, interactive exercises, badges, and recognition activities.
* Contribute ideas to improve learner engagement and participation in learning programmes.
3\. Enterprise Knowledge Hub Support
* Assist in organising, tagging, and reviewing content within the Enterprise Knowledge Hub.
* Help identify outdated, duplicated, or incomplete information to improve content quality and accessibility.
* Support efforts to ensure employees can easily find and utilise relevant knowledge resources.
4\. AI and Technology-Enabled Learning Initiatives
* Assist in testing AI-generated responses and reviewing prompts used in learning-related applications.
* Support the validation of content accuracy and relevance in AI-supported learning solutions.
* Explore opportunities to improve learning experiences through AI and emerging technologies.
5\. Automation & Learning Data Support
* Support the creation and testing of simple automated workflows using tools such as Microsoft Power Automate.
* Assist with learning-related tracking, reminders, and reporting activities.
* Support basic data analysis to provide insights into learning programme participation and effectiveness.
Value-Added Project Exposure
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* Assist in the development of an e-learning module by supporting content preparation, interactive activity creation, quiz development, testing, and continuous improvement initiatives.
* Gain practical experience in designing and enhancing digital learning experiences for employees.
* Contribute to projects involving AI-enabled learning, knowledge management, and workplace automation.
Preferred Skills / Qualifications
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Education
* Currently pursuing a **Bachelor's Degree** in any relevant field.
Soft Skills
* Willingness to learn and explore new tools and technologies.
* Good verbal and written communication skills.
* Creative mindset with an interest in developing engaging learning experiences.
* Strong attention to detail and commitment to quality.
* Basic problem-solving and analytical skills.
* Proactive, self-motivated, and eager to contribute.
Technical Skills
* Basic knowledge of Microsoft Office or Microsoft 365 applications.
* Familiarity with AI tools and technologies is an advantage.
* Interest in digital learning, knowledge management, and employee development.
* Exposure to automation tools such as Microsoft Power Automate is an advantage.
Why Join Us?
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* Gain practical exposure to digital learning, knowledge management, and workplace enablement initiatives.
* Work on impactful projects that support employee learning and organisational capability building.
* Learn how AI and automation can enhance learning and knowledge-sharing experiences.
* Develop practical skills in content creation, learning design, knowledge management, and digital tools.
* Build a strong foundation for a career in Learning & Development, Knowledge Management, Digital Transformation, or HR Technology.
Internship Duration
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**6 months, starting October 2026**
What's Next?
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* Once you have submitted your application, our team will review your profile carefully.
* Due to the high volume of applications, we appreciate your patience throughout the selection process.
* If shortlisted, you will be contacted for an interview and further assessment.
* You may also track your application status through the recruitment portal.
**What’s next?**
* Once you’ve applied online, our team will carefully review your application. Due to a high volume of applications, we appreciate your patience to allow for a fair and timely review process.
* Should you be shortlisted for the role, we will send you an invitation via email for a digital interview. You can also check on your application status by logging into your candidate account.
Maxis values diverse voices & people. We hire and reward our employees based on capability & performance — regardless of ethnicity, gender, age, education, religion, nationality or physical ability.