Director Mlr Excellence & Digital Enablement

**We are the people who give possibilities purpose** ---------------------------------------------------- BD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it’s no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of MedTech products per year—to look at the impossible and find transformative solutions that turn dreams into possibilities. Job Description =============== **Job Description** The Director, MLR Excellence & Digital Enablement leads BD’s transformation of Medical, Legal, and Regulatory (MLR) review through the integration of digital platforms, AI-enabled solutions, and standardized global processes. Responsible for advancing MLR efficiency, compliance, and scalability by driving technology adoption, workflow optimization, governance, and data-driven decision-making across the enterprise. The Director will own the process standard itself. That means the SOPs, the cycle-time and quality metrics, the dashboards that make rework visible to business unit and regional leadership, and the root-cause analysis that tells us where the time actually goes before anyone redesigns anything. Regional adoption is a crucial part of the job: the measure of success is that regions use the central capability instead of building local equivalents.  The Director partners across Marketing, Legal, Regulatory, Medical, and Commercial teams and operates as a global center of excellence leader, enabling consistent ways of working across Businesses and Regions. **Success Profile** Success will be demonstrated through: * Own BD’s global end-to-end MLR process standard, spanning content review and approval, localization and translation, and in-region and in-country approval, together with the operating documentation behind it.  * Autonomous approval running in production for low-risk content categories, with the rules, thresholds, audit trail, and signature handling agreed with Regulatory Affairs and operating across regions.  * A 90% reduction in the overall approval timeline from content creation to in-market approval, measured against a published baseline.  **Key Responsibilities** * Define and execute the MLR technology and process roadmap, aligning business requirements with regulatory and compliance objectives. * Lead implementation and continuous optimization of AI-enabled content review, automation, and workflow management solutions. * Establish and govern standardized MLR processes, operating procedures, metrics, and performance dashboards across business units and geographies. * Drive process harmonization, simplification, and continuous improvement to reduce cycle times while maintaining compliance and quality standards. * Partner with Regulatory, Legal, Medical, IT, and Marketing stakeholders to enhance end-to-end content approval workflows and user experience. * Leverage data analytics and process intelligence tools to identify bottlenecks, monitor performance, and accelerate review effectiveness. * Champion emerging technologies, including generative AI, machine learning, workflow automation, and digital collaboration platforms to modernize the MLR ecosystem. * Build organizational capabilities in digital fluency, AI adoption, process excellence, and change management. **Skills and Competencies** * MLR governance, compliance, and operational excellence * AI and advanced automation technologies * Workflow and business process design * Data analytics and process intelligence * Digital product and platform management * Change leadership and technology adoption * Agile delivery and continuous improvement * Cross-functional stakeholder management **Education, Qualifications, and Experience Education** * Bachelor’s degree required * MBA or advanced degree preferred **Experience** ### Qualifications * 10+ years of experience in marketing or marketing operations within MedTech, pharmaceutical, biotechnology, or other regulated healthcare environments. * Direct experience in Medical, Legal, and Regulatory (MLR) review, regulatory affairs, or compliant marketing operations, with hands-on expertise in Veeva PromoMats or a comparable promotional review system preferred. * Proven track record of improving promotional review efficiency, quality, and compliance outcomes. * Demonstrated expertise in process mapping, workflow design, root cause analysis, and continuous improvement within compliance-driven processes. * Proven experience implementing technology and AI solutions within regulated marketing environments, including the organizational change management required to drive adoption and sustained impact. * Demonstrated success designing, building, or deploying AI-enabled workflows, intelligent automations, assistants, or agents that deliver measurable business value, coupled with sound judgment regarding appropriate and effective AI use cases. * Strong analytical mindset with the ability to leverage data to optimize processes, influence decision-making, and confidently present recommendations to senior stakeholders. * Demonstrated success delivering both compliance and commercial business outcomes. **Additional Information** Global travel required At BD, we are committed to supporting our associates’ well-being, development, and success through a performance-based culture. For this position, BD offers a competitive compensation package along with the following benefits specific to this role:  Annual Bonus  Potential Discretionary LTI Bonus Potential reimbursement of vehicle use/mileage  Potential reimbursement of phone use  Health and Well-being Benefits   Medical coverage   Health Savings Accounts   Flexible Spending Accounts   Dental coverage   Vision coverage   Hospital Care Insurance   Critical Illness Insurance   Accidental Injury Insurance   Life and AD&D insurance   Short-term disability coverage   Long-term disability insurance   Long-term care with life insurance   Other Well-being Resources   Anxiety management program   Wellness incentives   Sleep improvement program   Diabetes management program   Virtual physical therapy   Emotional/mental health support programs   Weight management programs   Gastrointestinal health program   Substance use management program   Musculoskeletal surgery, cancer treatment, and bariatric surgery benefit   Retirement and Financial Well-being   BD 401(k) Plan   BD Deferred Compensation and Restoration Plan   529 College Savings Plan   Financial counseling   Baxter Credit Union (BCU)   Daily Pay   College financial aid and application guidance   Life Balance Programs   Paid time off (PTO), including all required State leaves   Educational assistance/tuition reimbursement   MetLife Legal Plan   Group auto and home insurance   Pet insurance   Commuter benefits   Discounts on products and services   Academic Achievement Scholarship   Service Recognition Awards   Employer matching donation   Workplace accommodations   Other Life Balance Programs   Adoption assistance   Backup day care and eldercare   Support for neurodivergent adults, children, and caregivers   Caregiving assistance for elderly and special needs individuals   Employee Assistance Program (EAP)   Paid Parental Leave   Support for fertility, birthing, postpartum, and age-related hormonal changes   Leave Programs   Bereavement leaves   Military leave   Personal leave   Family and Medical Leave (FML)   Jury and Witness Duty Leave  Why Join Us? ============ To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of healthcare. At BD, you’ll discover a culture in which you can learn, grow and thrive. We believe that when people connect in person, we learn faster, collaborate more deeply, and build a stronger culture. Join us and enjoy a culture where face-to-face collaboration supports your learning, your progress, and your success. **To learn more about BD visit** [https://bd.com/careers](https://bd.com/careers). Becton, Dickinson, and Company is an Equal Opportunity Employer. We evaluate applicants without regard to race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, and other legally protected characteristics. Required Skills Optional Skills . Primary Work Location ===================== USA NJ - Franklin Lakes Additional Locations ==================== Work Shift ========== At BD, we reward, support and develop our associates through our comprehensive Total Rewards program. We are committed to attracting and retaining high quality talent by providing reward and recognition opportunities that promote a performance-based culture, as well as a competitive package of compensation and benefits programs. You can learn more on our career site under "[Our Commitment to You](https://jobs.bd.com/en/your-career-at-BD)." Our salary or hourly rate ranges reward associates fairly and competitively. We regularly review these ranges and factors, such as location, contribute to the range displayed. Our pay is based on the role and the necessary skills and education to perform it successfully. The salary or hourly rate offered is determined by the role's specific requirements, including any applicable step rate pay system at the work location. Salary or hourly pay ranges are influenced by labor laws and Collective Bargaining Agreement (CBA) requirements applicable to the work location which may also affect the workplace arrangement of the role. **Salary Range Information** $192,000.00 - $307,200.00 USD Annual