Director of Ambulatory Learning & Staff Development Rn

**If you are a current University Health or University Health Physicians employee and wish to be considered, you must apply via the internal career site.** **Please log into [myWORKDAY](http://www.myworkday.com/trumed/d/home.htmld) to search for positions and apply.** Director of Ambulatory Learning & Staff Development RN 101 Truman Medical Center **Job Location** ================ University Health Truman Medical Center Kansas City, Missouri **Department** ============== Medicine Clinical Support UHTMC **Position Type** ================= Full time **Work Schedule** ================= 8:00AM - 4:30PM **Hours Per Week** ================== 40 **Job Description** =================== ### Shape the Future of Ambulatory Care Through Leadership, Learning, and Innovation ### At University Health, our mission extends beyond delivering exceptional healthcare—we are dedicated to improving lives, advancing medical education, and strengthening the communities we serve. As a not-for-profit academic health system and teaching institution, we believe that investing in our people is essential to providing outstanding patient care. ### We are seeking an experienced and visionary nursing leader to serve as our **Director of Ambulatory Staff Onboarding, Learning & Support (RN)**. This role offers a unique opportunity to influence the experience, development, retention and success of ambulatory care teams across the organization while helping shape the future of healthcare delivery. ### As a strategic leader, you will champion onboarding excellence, professional development, staff engagement, and continuous learning initiatives that empower employees to thrive and deliver exceptional patient-centered care. Working collaboratively with clinical and operational leaders, you will help create an environment where caregivers feel supported, valued, and equipped to succeed. ### Why This Role Matters ### This role plays a critical role in building a highly engaged, skilled, and resilient workforce. You will lead initiatives that strengthen employee readiness, foster professional growth, and support organizational priorities across ambulatory services. ### This position provides the opportunity to: * ### Develop and lead innovative onboarding and orientation programs that create a positive and successful start for new team members. * ### Advance professional development strategies that enhance clinical excellence, operational effectiveness, and employee engagement. * ### Partner with ambulatory, nursing, behavioral health, physician, and operational leaders to support workforce development and organizational goals. * ### Integrate behavioral health principles, trauma-informed care, and patient-centered practices throughout ambulatory services. * ### Influence the future of healthcare education within a dynamic academic and teaching environment. * ### Build a culture of continuous learning, collaboration, accountability, and excellence while improving staff retention. ### What You'll Do: ### Lead Ambulatory Onboarding Excellence * ### Direct the development, implementation, and continuous improvement of comprehensive onboarding programs for ambulatory staff. * ### Ensure new team members are successfully integrated into organizational culture, workflows, and patient care standards. * ### Collaborate with Human Resources and operational leaders to customize onboarding experiences based on role-specific needs. * ### Ensure compliance with organizational policies, regulatory requirements, and accreditation standards. ### Drive Learning and Professional Development * ### Develop and execute learning strategies that support workforce growth and organizational objectives. * ### Assess educational needs, identify performance gaps, and implement targeted development solutions. * ### Oversee training initiatives related to clinical competencies, customer service, compliance, technology, and operational excellence. * ### Foster a culture of lifelong learning through workshops, educational programs, and innovative learning opportunities. * ### Support the development of educational resources for nursing and non-nursing staff. * ### Lead efforts to integrate behavioral health strategies into ambulatory care environments. ### Enhance Staff Support and Engagement * ### Serve as a trusted resource for staff development and professional growth. * ### Partner with leaders to identify and address learning, engagement, and support needs. * ### Promote a culture of open communication, feedback, and continuous improvement. * ### Support behavioral health clinic operations and clinical staff oversight initiatives. ### Collaborate Across the Organization * ### Build strong partnerships with operational leaders, physicians, nursing leadership, Human Resources, Information Technology, and other stakeholders. * ### Lead cross-functional initiatives designed to improve onboarding, workforce readiness, and staff development. * ### Coordinate with external partners to provide specialized education and development opportunities when appropriate. ### Measure Success and Drive Improvement * ### Monitor onboarding and training outcomes through data, performance metrics, assessments, and feedback. * ### Provide leadership with actionable insights and recommendations that support workforce excellence. * ### Continuously evaluate and enhance programs to maximize effectiveness and employee success. ### What You'll Bring: ### We're looking for a collaborative and forward-thinking leader who is passionate about developing people and creating exceptional employee experiences. ### Successful candidates will demonstrate: * ### Strategic leadership and organizational development expertise. * ### Strong project management and change management capabilities. * ### A commitment to employee engagement, coaching, and team development. * ### Excellent communication and relationship-building skills. * ### The ability to influence and collaborate across multiple disciplines and levels of leadership. * ### Knowledge of healthcare regulations, compliance requirements, and accreditation standards. * ### A passion for advancing patient-centered care through workforce excellence. ### Required Qualifications * ### Master's degree in Nursing, Healthcare Administration, or a related field. * ### Bachelor's degree or graduate degree in Nursing. * ### Current Missouri Registered Nurse (RN) license. * ### Minimum of five years of experience in staff development, training, onboarding, or workforce development within a healthcare setting. * ### Minimum of two years of leadership experience. * ### Minimum of five years of ambulatory care or physician practice experience. * ### Experience developing and implementing learning and development strategies. * ### Knowledge of learning management systems (LMS) and related educational technologies.