Director Product Designer

Come work at a place where innovation and teamwork come together to support the most exciting missions in the world! We are seeking a **Director of Product Design** to lead and scale our product design function across multiple product lines. This role will be responsible for defining the **design vision, UX strategy, and execution excellence**, with a strong emphasis on an **AI-first design approach**. The ideal candidate will bring a combination of **design leadership, product thinking, and operational rigor** to drive user-centric innovation at scale. They will partner closely with **Engineering, Product Management, and Executive leadership** to transform product experiences beyond traditional UI into **intelligent, adaptive, and conversational interfaces.** **Key Responsibilities** **1\. Design Leadership & Strategy** * Define and drive the **end-to-end design vision and UX strategy** aligned with business objectives * Establish and scale **design principles, standards, and best practices** across products * Own the evolution of **design systems, accessibility, and usability standards** * Lead the shift toward **AI-first experiences**, including intelligent, adaptive, and conversational interfaces **2\. Team Leadership & Scaling** * Lead, mentor, and grow a **high-performing team of Product Designers** * Build a **strong, innovation-driven design culture** grounded in accountability and collaboration * Drive **hiring, performance management, and career development** for the design organization * Partner with leadership to define the **organization structure and capability roadmap** **3\. Cross-Functional Collaboration** * Collaborate closely with **Engineering, Product Management, QA, and Marketing** to deliver impactful experiences * Partner with **AI/ML and engineering teams** to translate platform capabilities into **scalable, user-centered solutions** * Ensure seamless alignment across **UX, UI, and engineering teams** **4\. Product Execution & Delivery** * Oversee the delivery of **intuitive, scalable, and high-quality user experiences** * Drive consistency through **design systems and unified experience guidelines** * Ensure solutions are **technically feasible, measurable, and aligned with product timelines** **5\. Customer & Business Impact** * Leverage **user research, analytics, and feedback** to inform design decisions * Identify opportunities to improve **engagement, usability, and conversion metrics** * Contribute to **product differentiation and innovation through design excellence** **6\. Design Operations & Governance** * Establish and optimize **design processes, workflows, and tools** * Define and track **design KPIs and UX quality metrics** * Ensure alignment with **accessibility, compliance, and enterprise UX standards** **Required Qualifications** * 15+ years of experience in **Product Design / UX Design**, with **5+ years in leadership roles** * Proven experience leading **large design teams within product/engineering-driven organizations** * Strong portfolio demonstrating **end-to-end ownership of complex product experiences** * Deep expertise in **design systems, enterprise applications, and scalable platforms** * Strong foundation in **user-centered design, interaction design, and visual design** * Proven ability to collaborate effectively with **engineering, product, and AI/ML teams**