Dispatcher

**Waste Connections** has an opening for a **Dispatcher** to join the team at our site in **Edinburg******, T**X.**  In this position you will be taking calls as well as emails from our customer service representatives and dispatching our drivers to the customers.  This is a very fast-paced position that requires strong computer skills, excellent communication skills, and the ability to multi-task and work under pressure. As a member of our world class Dispatch Team, you will feel like you’re a part of something bigger than yourself. Our team works together towards a common goal, making our Customer Service the best in the industry! Monday-Friday Occasional Saturdays from 8:00am – 5:00pm or 6PM, typically working 10-hour days. **POSITION SUMMARY:** * Work in conjunction with other departments to resolve customer disputes & demonstrate the ability to become proficient in the use of proprietary operational systems. * Analyzing and resolving customer inquiries for missed pick-ups, misplaced containers and property damage. * Assisting driver(s) when a pickup or delivery is in question before servicing. * Scheduling and dispatching work to various employees and departments throughout the day. * Demonstrate effective use of software applications, at a minimum MS Word and Excel proficient. * Delivers services to customers in a manner that promotes goodwill. Interacts with customers daily. * Work in a fast paced, cooperative, high call volume environment. Solicit sale of new or additional services. **JOB REQUIREMENTS:** * High school diploma or equivalent is a must. * 2 years of Dispatcher experience in a transportation or logistics atmosphere _preferred_. * Strong typing skills * Must have working knowledge of MS Office Suite (Excel, Word, Outlook, Etc.) * Excellent organization and communication skills, both orally and written. **WHAT WE OFFER:** * Competitive pay!! * Excellent benefits including medical, dental, vision, flexible spending account, long term disability, life insurance, 401K retirement and unlimited opportunities to “Connect with Your Future”. * Garbage is very stable, and we work year-round! **Waste Connections is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to disability or protected veteran status.**