Dispatcher

**Carolina Waste** is looking for an experienced **Dispatcher** to join our residential team at our hauling location in **North Charleston, SC**. **DUTIES AND RESPONSIBILITIES:** * Work in conjunction with other departments to resolve customer disputes & demonstrate the ability to become proficient in the use of proprietary operational systems. * Analyzing and resolving customer inquiries for missed pick-ups, misplaced containers and property damage. * Assisting driver(s) when a pickup or delivery is in question before servicing. * Scheduling and dispatching work to various employees and departments throughout the day. * Demonstrate effective use of software applications, at a minimum MS Word and Excel proficiency. * Assist in covering other lines of business when needed. * Deliver services to customers in a manner that promotes goodwill. Interacts with customers daily. * Work in a fast paced, cooperative, high call volume environment. Solicit sale of new or additional services. * Works collaboratively with supervisors – ensuring all routes are running as scheduled, adjusting routes for call outs, assisting in creating maps for swing drivers. * Coordinating missed pickups and emergency pickups. * Responding to internal and external customers in a timely manner. * Maintain appropriate disposal log. * Other job-related duties as assigned. **JOB REQUIREMENTS:** * High school diploma or equivalent _preferred_. * 2 years of Dispatcher experience in a transportation or logistics atmosphere _preferred_. * Excellent organization and communication skills, both orally and written. * Ability to multitask. * Experience with Microsoft Word, Excel and Outlook * Bilingual English/Spanish strongly preferred * Physical ability: Able to complete sedentary work requiring prolonged sitting, able to complete repetitive motions such as typing/mouse use/operating a phone, ability to look at a screen for long periods of time, tolerate exposure to typical call center sounds and wearing a headset. **Apply today and Connect with Your Future!** We offer excellent benefits including medical, dental, vision, flexible spending account, short term & long-term disability, life insurance, 401(k) retirement. Waste Connections is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to disability or protected veteran status. #ACOffice